Sales Consultant, Print

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Proficiently manage a pipeline of opportunities – and convert them into sales.
• Attain Key Performance Indicators, including win rate, customer engagement, SLAs, and adhere to process guidelines
• Effectively use task management to drive activities including, follow-up calls, quote & proof approvals, and other key tasks
• Proficiently communicate with both internal partners and Staples’ customers
• Identify job specifications for quotes, secure orders, proof approval, and maintain accurate detailed records
• Provide an exceptional customer experience
• Work in a fast-paced environment demonstrating effective time-management skills.
• Use Print Product and industry knowledge to provide product and solution recommendations based on needs
• Use tools to drive efficiencies: Salesforce, screen sharing services, digital quoting systems, Microsoft Office Suite, etc.

What you bring to the table:

• Be customer-focused, able to collaborate, and demonstrate self-development
• Effectively communicate through email and telephone
• Advanced time management skills and action-oriented
• Be able to innovate and problem solve – provide solutions to customer’s needs/problems
• Strong computer and web skills with an ability to learn new systems and tools quickly
• Highly organized and detail-oriented
• Flexible team player with the ability to handle multiple tasks simultaneously, functioning in a fast-paced environment under regular time pressures.

What’s needed- Basic Qualifications

• High School Diploma
• 2+ years Print and/or Promotional Product industry experience.

What’s needed- Preferred Qualifications

• Previous business-to-business or call center experience
• Proficiency in Microsoft Office
• Bachelor’s degree in business administration or related field

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!