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Spotter LabsSL

Social Media Manager

Spotter.Ai leverages artificial intelligence to detect and manage disruptions in the e-commerce supply chain and trucking industry, helping businesses optimize delivery performance and ensure customer satisfaction.

Spotter Labs

Employee count: 11-50

United States only

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Location: Remote (Global)

Type: Full-Time

We're seeking a creative and strategic Social Media Manager to lead our online presence and drive engagement across key platforms. You'll be the voice of Spotter.Ai, crafting compelling content, building communities, and providing data-driven insights to fuel our growth. If you're passionate about social media, AI, and storytelling, this is your chance to make an impact in a fast-paced tech environment.

Key Responsibilities - Content Creation & Planning:

  • Create engaging content on social media channels (LinkedIn, Instagram/Facebook, and other SM platforms).
  • Write captions, select hashtags, and plan posting schedules.
  • Coordinate with designers for visuals, videos, and stories.
  • Write video scripts for videos and ad creatives.

Community Management:

  • Monitor comments, messages, and mentions daily.
  • Respond to followers promptly and professionally.
  • Engage with relevant industry accounts, influencers, and partners to increase visibility.

Reporting:

  • Prepare weekly/monthly reports with insights and recommendations.

Qualifications:

  • 3+ years of experience in social media management, preferably in tech or AI-related fields.
  • Proven track record of growing social media audiences and engagement.
  • Strong writing and communication skills with a knack for creative storytelling.
  • Proficiency in social media tools (e.g., Hootsuite, Buffer, Canva) and analytics platforms (e.g., Google Analytics, native platform insights).
  • Familiarity with AI trends and digital marketing best practices.
  • Excellent organizational skills and ability to multitask in a remote setting.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Spotter Labs

Learn more about Spotter Labs and their company culture.

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Many businesses in the e-commerce and logistics sectors grapple with the daily challenge of ensuring their products reach customers on time and efficiently. Unforeseen disruptions, such as extreme weather events or sudden traffic congestion, can wreak havoc on finely tuned delivery schedules, leading to frustrated customers, increased operational costs, and damage to brand reputation. Planners struggle to maintain on-time delivery commitments with unpredictable variables, operations managers find it hard to optimize delivery sequencing, and dispatch teams are constantly firefighting to adapt to route disruptions. These challenges are precisely why Spotter.Ai was founded: to provide a proactive solution that empowers companies to navigate the complexities of modern supply chains.

Spotter.Ai offers an intelligent platform designed to protect customer satisfaction from the chaos of last-mile delivery. Our customers face a volatile environment where real-time information and predictive insights are paramount. We address this by leveraging cutting-edge artificial intelligence to detect potential disruptions early, allowing operations teams to respond proactively rather than reactively. The system monitors a multitude of external signals, including weather patterns, traffic conditions, and other critical events, to anticipate risks to delivery schedules. This enables intelligent adjustments to carrier selection, warehouse operations, and route planning. By integrating seamlessly with existing Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) systems, Spotter.Ai ensures rapid deployment and immediate value. Our focus is on empowering planners with predictive insights, helping operations managers optimize sequencing, and providing dispatch teams with intelligent alternatives to overcome disruptions. Ultimately, Spotter.Ai helps businesses deliver on every promise, cut transportation costs, turn dispatch into a competitive advantage, and scale their operations efficiently, making transportation smarter, safer, and more sustainable for everyone involved. We are committed to revolutionizing the trucking industry by enhancing efficiency and empowering trucking professionals through technology.

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Spotter Labs

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Spotter Labs hiring Social Media Manager • Remote (Work from Home) | Himalayas