Customer Success Manager

Spinnaker Support provides third-party support and managed services for enterprise software, including Oracle, SAP, Salesforce, and Microsoft.

Spinnaker Support

Employee count: 201-500

Philippines only

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Spinnaker Support seeks a Customer Success Manager to own the relationship and account management activities for high-value customers, building long-term partnerships and ensuring customers realize the full value of our services.

Requirements

7+ years in customer-facing roles such as Customer Success, Sales, and/or Marketing
Experience managing complex enterprise accounts and building trusted customer relationships
Understanding of Oracle, SAP, and VMware ecosystems preferred
Excellent communication, negotiation, and presentation skills
Proven ability to identify and close renewal and expansion opportunities
Strong time management and prioritization skills
Proactive, hands-on approach with a passion for delivering seamless customer experiences
Detail-oriented with consistent CRM hygiene and account lifecycle management expertise

Benefits

Competitive salary and benefits package

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About the job

Apply before

Jun 23, 2026

Posted on

Apr 24, 2026

Hiring timezones

Philippines +/- 0 hours

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About Spinnaker Support

Learn more about Spinnaker Support and their company culture.

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Spinnaker Support is a global provider of enterprise software third-party support and managed services for organizations running for Oracle, SAP, Salesforce, and Microsoft. With a focus on delivering high-quality support and tailored solutions, Spinnaker Support aims to help businesses maximize their existing software investments while reducing costs significantly compared to traditional vendor support.

The company's approach includes a flexible service model that allows organizations to leverage their technical expertise and resources. By providing comprehensive support services, such as maintenance, upgrades, and troubleshooting, Spinnaker Support enables clients to remain competitive in a rapidly evolving technological landscape. They also work to foster long-term partnerships with their clients, ensuring that they receive responsive and proactive service that meets their unique business needs.

Tech stack

Learn about the tools and technologies that Spinnaker Support uses to build, market, and sell its products.

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Bootstrap

Perl

Taboola

PostgreSQL

Microsoft SQL Server

Oracle

Sybase

SAP

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Spinnaker Support employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Spinnaker Support.

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Healthcare

Tailored healthcare plans to fit your individual needs.

Learning and Development

Diverse opportunities and environments designed for your personal and professional growth.

Retirement

Regionally adapted retirement plans with robust company contributions, to secure your future.

Wellness

Activities and programs focused on nurturing your emotional, mental, and physical well-being.

View Spinnaker Support's employee benefits

Apply now

Please let Spinnaker Support know you found this job on Himalayas. This helps us grow!

Apply now