United States onlyThe SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
The Mortgage Processing Regional Manager is responsible for leading and optimizing mortgage processing operations across multiple markets. This role drives performance, efficiency, and accountability to ensure files move seamlessly from application to underwriting readiness to closing while delivering a high-quality customer experience.
Key Responsibilities:
- Lead and manage processing teams, setting clear expectations, performance standards, and accountability.
- Drive cycle times, productivity, pull-through, and overall processing performance.
- Align staffing, pipelines, and capacity with production volume to eliminate bottlenecks and delays.
- Partner closely with Sales to ensure strong communication, alignment, and issue resolution.
- Standardize workflows, improve processes, and leverage technology to increase efficiency and scalability.
- Develop team members and leaders through coaching, engagement, and talent management.
- Ensure compliance with company policies, investor guidelines, and quality standards.
Equal Opportunity Employer, including disabled/veterans.
AU, CA + 3 more