Senior Cognitive Implementation Engineer (Enterprise)

Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world.

The Senior Cognitive Implementation Engineer is a core member of the agile teams implementing cognitive solutions. These cognitive solutions are to be fit-for-purpose, efficient, and of high quality. The responsibility of the Senior Cognitive Implementation Engineer is to build and implement new cognitive functionalities based on extensive Transversal Analysis and Architecture blueprint for clients.

In this role, you will:

• Responsible for configuring cognitive modules of Amelia – or creating new customized modules with help of Product Engineering – to ensure Amelia can address required functionality
• Review outcome of the Transversal Analysis and target Architecture blueprint
• Configure (‘train’) Amelia for the agreed use cases
• Test Amelia against concrete cases and implement refinements
• Discuss with Technical Architect and Cognitive Project Leads approaches to each technical challenge and agree on technical solution
• Develop and test each module functionally until it reaches expected behavior
• Work with integration experts to connect developed functional solutions to the Automations that communicate with back-end systems
• After project execution, review ‘structural’ changes and developed APIs and decide with R&D if any should be standardized in Amelia
• Reuse APIs and automatas or create new APIs and automatas to integrate Amelia with relevant client systems and security framework
• Create agile work plan for agreed functionality and validate with cognitive project lead
• Configure Amelia ontologies to address required functionality in agile sprints
• Create reusable Amelia ‘modules’ (e.g. BPNs) in local language
• Create reusable Amelia ontologies in local languages
• Stress test new/modified pieces to ensure they can withstand technical end user requirements

We would love to hear from you if:

• Have 5 years of experience with Java, JavaScript, and/or Groovy Scripting and a Bachelor’s Degree in Computer Science or equivalent (or 3 years of experience with a Master’s Degree).

We’d be especially excited if you bring excellent problem-solving, analytical thinking, and communication skills, along with a flexible mindset, a can-do attitude, and a strong eagerness to learn. Experience with implementations at an enterprise scale would be a significant plus.

This position is available for remote work across most of the United States. SoundHound AI DOES NOT offer employment in Alabama, Alaska, Delaware, Iowa, Maine, Mississippi, New Hampshire, North Dakota, Rhode Island, South Carolina, Vermont, West Virginia, Wisconsin, and Wyoming. Regardless of workplace arrangement, employees within a 60-mile radius of a SoundHound AI office are expected to work from the office on three pre-scheduled, company-wide “core days” per month to encourage cross-team connection and in-person collaboration.

The estimated salary for this position is $120,000 - $140,000 plus equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience.

Please note that if your application is advanced, the initial step will be an invitation to partake in a pre-assessment.

By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win.

Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.

Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers.

To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.