United States onlySonar is driving the future of agent-centric software development. As the leader in AI code review and verification, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.
Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.
We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, Mastercard, NASA, Deutsche Bank, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:
- SonarQube: The world's leading AI code review and verification platform. >
- SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair. >
- SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective. >
- Committed to our customers and community. >
- Obsessed with quality. >
- Deliberate in our decisions. >
- Effective as one team. >
The Impact You Will Have:
As a Lead of End-User Technologies, you will be the on-the-ground operational leader for Sonar's local end-user support functions in close cooperation with the global team. You are a player-coach: you assist your team in hands-on work - tickets, troubleshooting, tooling, documentation - while never losing sight of squad-level operational excellence. By keeping daily execution running smoothly, you ensure our globally distributed workforce has uninterrupted, high-quality IT support, and you free the Manager to focus on the broader team plan, strategy, and people development. This role is also where you will actively develop your own people leadership skills, building the foundation for future growth on Sonar's People Leader track.
What You Will Do Daily:
- Perform hands-on end-user support and endpoint engineering work across identity management, endpoint security tooling, enterprise communications suite, and service desk software >
- Distribute and clarify daily work assignments for the squad, ensuring team members understand task priorities, scope, and expected outcomes >
- Identify and remove obstacles that are slowing the squad's execution - whether that means unblocking a stalled ticket, escalating to the right team, or jumping in to pair on a difficult issue >
- Support squad members in decision-making by providing context, answering technical questions, and helping them think through ambiguous situations rather than dictating solutions >
- Triage and prioritize incoming requests during US business hours, acting as the operational point of contact for the squad >
- Contribute to agenda preparation and operational reporting for the Manager, surfacing risks, blockers, and status updates so the global team stays aligned >
- Maintain and improve endpoint configurations, onboarding/offboarding workflows, and device management processes across Windows, macOS, and Linux (Ubuntu) endpoints >
- Ensure compliance-related controls within the EUT scope (ISO 27001, SOC2) are followed during daily operations, flagging gaps to the Manager >
- 5+ years of hands-on experience in end-user technologies, endpoint engineering, desktop support, or IT operations >
- Demonstrated experience in a team lead, senior technician, or senior analyst capacity where you coordinated work across a small team while still performing hands-on technical work >
- Strong working knowledge of enterprise identity management, endpoint security, and zero trust networking tooling - experience with platforms such as JumpCloud, CrowdStrike, CyberArk, or Cloudflare is preferred >
- Multi-OS proficiency: comfortable managing and troubleshooting Windows, macOS, and Linux (Ubuntu) endpoints in a corporate environment >
- Experience with ITSM platforms (ServiceNow preferred) for incident, request, and change management workflows >
- Familiarity with compliance frameworks (ISO 27001, SOC2) and how they apply to endpoint and identity management >
- Clear communicator who can translate technical details into plain language for end users and summarize operational status for leadership >
- Comfortable working in a globally distributed team across time zones, with the confidence to own operational decisions and drive escalations independently >
- A genuine interest in growing as a people leader - you want to develop skills in coaching, delegation, and team health, not just technical depth >
- Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). >
- Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. >
- We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely. >
- We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them. >
- As the leader in our field, our products and services are as strong as our internal team members. >
- We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization. >
- Flexible comprehensive employee benefit package. >
- We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays. >
- We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation. >
- Fully paid parking in the heart of downtown Austin, Texas. >
- Global workforce with employees in 20+ countries representing 35+ unique nationalities. >
- We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company. >
- Monthly catered events, and team events >
We value diversity, equity, and inclusion
At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you need any accommodation, please reach out to us at [email protected].
All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.
We do not currently support visa candidates in the US.
Applications that are submitted through agencies or third party recruiters will not be considered.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Switzerland
India only
Australia only