Client Experience Agent job opening at solidcore. The ideal candidate will be empathetic, strategic, and mission-driven, with a knack for creative problem-solving. The role involves managing client communications, handling phone inquiries, and delivering exceptional client support.
Requirements
- 6-12 months experience in client-experience or customer service role
- Excellent phone etiquette
- Strong typing skills
- Proficiency in using phone systems, chat platforms, and ticketing systems
- Strong interpersonal skills
- Growth mindset
- Exceptional written and verbal communication skills
- Problem solving aptitude
Benefits
- Bonus eligibility based on performance
- Monthly cell phone stipend
- 401k with employer match
- Health, dental, & vision insurance
- Flexible PTO
- Free drop in classes at [solidcore]
- MORE
