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knownwellKN

Patient Experience Coordinator

Knownwell provides empathetic, weight-inclusive healthcare focusing on primary care and obesity medicine, aiming to eliminate bias and stigma.

knownwell

Employee count: 11-50

Salary: 40k-46k USD

United States only

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Meet knownwell, a weight-inclusive healthcare company that offers weight management, primary care, nutrition counseling, and health coaching. Join our dynamic team as a Patient Experience Coordinator and play a key role in providing exceptional patient care and support.

Requirements

  • High school diploma or equivalent
  • 5+ years of experience in medical scheduling, patient access, or healthcare call center environments
  • Strong verbal and written communication skills
  • Excellent multitasking and time management skills
  • Strong attention to detail and ability to accurately document information in electronic systems

Benefits

  • Fully remote opportunity
  • Medical, dental, and vision insurance
  • 401K retirement plan with company match
  • Up to 20 days of PTO per year + company holidays
  • Up to 14 weeks of parental leave (12 for non-birthing parents)
  • Annual work from home stipend for remote employees

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 40k-46k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About knownwell

Learn more about knownwell and their company culture.

View company profile

Knownwell is revolutionizing healthcare by focusing on a weight-inclusive approach that prioritizes empathy and understanding in health management for all individuals. The organization is dedicated to changing the narrative surrounding weight and health, offering comprehensive primary care and obesity medicine that is devoid of bias, blame, and stigma. Knownwell emphasizes compassionate care, where each patient's unique circumstances are recognized and respected, enabling them to receive personalized treatment plans that cater to a variety of wellness goals.

Founded to provide a supportive healthcare environment, Knownwell specializes in crafting tailored integrative care plans that concentrate on aspects such as metabolic health, nutrition counseling, and behavioral change. The dedicated healthcare team at Knownwell strives to foster collaborative partnerships with patients, ensuring they feel heard and respected throughout their healthcare journey. A core issue that Knownwell addresses is the pervasive weight bias often encountered in healthcare settings, which can lead to substandard care for many individuals. The organization proudly champions an inclusive perspective, welcoming those who have felt marginalized or dismissed by conventional healthcare practices.

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knownwell

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