Key Account Manager

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 160 countries across six continents. Solenis is a 2025 US Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com.

OVERVIEW:

We are seeking an experienced Key Account Manager – Healthcare with deep expertise in the Canadian healthcare system to manage, support, and grow strategic healthcare accounts across Western Canada. This is a remote, field-based role requiring regular travel to customer sites.

The ideal candidate brings extensive experience in acute care, long-term care (LTC), and retirement environments, along with strong technical knowledge of infection prevention, cleaning, and disinfection practices, and the Canadian healthcare distribution landscape.

WHAT YOU'LL DO:

• Manage and grow key healthcare accounts across Western Canada, including acute care hospitals, long-term care, and retirement communities
• Act as a trusted advisor by providing expertise in:
  • Infection Prevention and Control (IPAC)
  • Disinfection and cleaning practices
  • Laundry operations
  • General housekeeping
  • Ware washing and foodservice sanitation
• Build strong, long-term relationships with healthcare stakeholders at multiple levels
• Identify and execute opportunities to expand solutions within existing accounts while ensuring regulatory compliance
• Deliver formal presentations, training sessions, and strategic reviews to customers and internal teams
• Support product implementation, training, and ongoing customer success
• Collaborate with internal teams to develop and execute account strategies
• Maintain accurate account records, forecasts, and activity tracking using CRM systems
• Travel regularly within Western Canada to support customer and account needs
• Stay current on Canadian healthcare regulations, accreditation standards, and industry trends

WHAT YOU'LL BRING:

• College diploma or university degree is strongly preferred.
• Minimum 10 years of experience working within the Canadian healthcare system
• Proven experience across Acute care, Long-term care (LTC), Retirement / seniors’ living environments
• Strong working knowledge of Disinfection and practices, Infection prevention and control, as well as laundry, housekeeping and ware washing operations
• Knowledge of Canadian distribution channels and supply chain within healthcare
• Good working knowledge of CRM platforms, as well as Microsoft Excel, Word, and PowerPoint
• Solid presentation skills, with experience delivering to diverse stakeholders
• Strong understanding of Canadian healthcare standards, regulations, and best practices
• Permanent resident of Western Canada
• Ability and willingness to travel regularly, Valid driver’s license

• Strong account management, relationship-building, and negotiation skills
• Highly organized with strong time-management and prioritization skills
• Customer-focused, collaborative, and solutions-oriented mindset

WHAT WE OFFER:

• Medical, dental and vision benefits

• Paid Time Off

• Retirement plan

• Learning and development opportunities

#LS-DS1

#remote

Must reside in Western Canada with a permanent residence. Must be well connected with Healthcare in Western Canada.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include health, dental, vision and a defined contribution pension plan, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an equal opportunity employer. Applications from all qualified individuals are welcome, and will be considered without regard to any ground protected by human rights legislation, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, and disability. Solenis provides reasonable accommodation to individuals with disabilities in the recruitment process, and invites candidates to let us know about their accommodation needs.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com .

Regulatory Disclosure

This posting is for an existing vacancy.

We do not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants.