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SOFTSWISSSO

HR Business Partner - Middle

SOFTSWISS is a premier software provider for the iGaming industry, offering comprehensive solutions for online casinos and sportsbooks, with a focus on innovation and cryptocurrency integration.

SOFTSWISS

Employee count: 1001-5000

United States only

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Overview:

SOFTSWISS continues to expand the team and is looking for a Middle HR Business Partner.

We need a true, experienced and accomplished professional who shares our culture and values.

Purpose of the role:

This role is ideal for an experienced HR professional with a strong track record of partnering with engineering, product, and technical leadership. You will play a key role in driving organizational effectiveness, supporting strategic initiatives, enabling change, developing managers, and contributing to the long-term success and retention of key talent.

Key responsibilities:

Strategic HR Partnership & Change Management

  • Serve as a trusted HR Business Partner to senior technical and product leadership, aligning HR initiatives with business strategy and product goals.

  • Facilitate organizational and structural changes, ensuring smooth transitions and strong communication throughout the teams.

  • Support business strategy execution by identifying talent gaps, advising on workforce planning, and helping build high-performing, scalable teams.

Onboarding, Adaptation & Talent Development

  • Ensure a high-quality onboarding and adaptation process for new hires and internal transfers within technical/product teams.

  • Support personal development planning together with leadership: facilitate regular conversations, track progress, and promote continuous learning.

  • Lead and enhance development frameworks for technical and managerial roles.

Leadership Coaching, Mentoring & Facilitation

  • Coach and mentor managers on leadership skills, team development, effective communication, and conflict resolution.

  • Facilitate team sessions, strategic workshops, retrospectives, and alignment meetings.

  • Promote modern leadership practices, psychological safety, accountability, and collaboration across teams.

Succession Planning & Key Talent Retention

  • Lead succession planning initiatives for critical technical roles and leadership positions.

  • Identify key performers and high-potential employees; collaborate with managers on personalized retention strategies.

  • Monitor team climate and proactively address risks related to engagement or turnover.

Core HR Processes & Team Support

  • Drive performance management processes within technical teams, ensuring clarity of expectations and quality of feedback cycles.

  • Oversee HR activities such as career development, recognition, internal mobility, and organizational communication.

  • Provide guidance on compensation discussions and working with data-driven insights to support decision-making.

  • Conduct regular 1:1s with employees and manage Employee Relations with professionalism and empathy.

  • Organize exit interviews and ensure a smooth offboarding experience with relevant insights captured.

Required Experience:

  • 2+ years of experience as HR Business Partner / People Partner / HR Generalist, with at least 1,5 year supporting technical, engineering, or product teams

  • English level: Upper-Intermediate (B2) or higher

  • Proficient in Russian – both in written and verbal communication

  • Deep understanding of product development cycles, technical team workflows, and cross-functional collaboration

  • Experience in supporting managers and driving leadership development

  • Proven ability to navigate change, influence stakeholders, and manage complex team dynamics

  • Critical thinking and strong problem-solving skills

  • Ability to work in a fast-paced, innovative environment with multiple stakeholders

Nice to have:

  • Experience working in large international product/IT companies

  • Background in fast-growing tech environments (e.g., SaaS, platforms, engineering-heavy teams)

  • Experience with coaching methodologies or facilitation certifications

Our Benefits:

  • Full-time remote work opportunities and flexible working hours

  • Private insurance

  • Additional 1 Day Off per calendar year

  • Sports program compensation

  • Comprehensive Mental Health Programme

  • Free online English lessons with a native speaker

  • Generous referral program

  • Training, internal workshops, and participation in international professional conferences and corporate events

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

2 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About SOFTSWISS

Learn more about SOFTSWISS and their company culture.

View company profile

At the heart of what we do at SOFTSWISS is a culture of innovation and partnership, underpinned by our 15 years of experience in the iGaming industry. Established in 2009 and situated in Gzira, Malta, we have built a solid foundation as a leading software provider in the online gambling sector. Our mission is to transform the entertainment industry for the better through technological advancements and to create software solutions that resonate with our clients and their users. With a diverse team of over 2,000 experts from more than 30 countries, we pride ourselves on our ability to foster a dynamic and inclusive work environment that promotes creativity and collaboration.

SOFTSWISS stands out as the number one provider of crypto gambling solutions, having pioneered the integration of cryptocurrencies within traditional online casinos. Our comprehensive software suite includes platforms for sports betting, casino management, and robust affiliate programs, catering to a wide range of clients across over 1,200 brands worldwide. We don't just offer a service; we create partnerships that empower our clients. Our recognition as an award-winning provider is a testament to our commitment to excellence, as we continuously strive for first-class service and cutting-edge technology.

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