United States onlyAre you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!
Job Description
Roles & Responsibilities
· Act as a liaison between Large Market, Partner Strategy, and the Field Sales Team; establish and optimize relationships with local/regional merchant leadership.
· Coordinate Large Market merchant prospecting, onboarding and training with Small-Business and Large-Market teams for Large Market rollouts.
· Work with Large-Market Sales VPs and Mid-Market Sales Directors to coordinate the efforts related to prospecting new Large-Market opportunities in Salesforce and other Project Management and Communication tools.
· Work with SAEs to share/report on field experience, identify areas for optimization, and support the delivery of reports/QBRs to local/regional merchant management.
· Work with CSMs to ensure individual store locations related to Large-Market partnerships receive dedicated service and attention regularly (visits, POP, marketing, training, etc.)
· Provide, when needed, updates on field training/visits/progress related to the support of Large-Market partners at various phases of the partner journey to Sales Leadership
· Provide Small-Business CSMs with updates on Large-Market partner cadence calls with those merchants
· Host recurring calls with CSMs - and provide email updates as necessary - to review/share partner performance and provide updates, reminders, announcements, etc. from partner leadership calls
· Distribute emails to CSMs to share performance metrics and essential updates regarding Large-Market partnerships.
· Act as a path of executive escalation for CSMs and partner store/regional management
· Follow-up with Sales team/Sales Leadership on leads/tasks assigned via Salesforce and work with Sales Leadership to ensure overall accountability
· Help execute initiatives around marketing, training, incentives, etc.
· Plan, organize and present at Leadership-Level group partner events/trainings, etc.
· Travel (~10%) to attend events, new hire training, Large-Market rollouts etc.
Requirements
· 5+ Years of previous Sales experience or Client Success Manager/Account Executive experience required
· Demonstratable experience utilizing Salesforce to manage Sales funnel activities and account activities
- Effectivefacilitator/presenter/trainer (1on1 or large group)
· Ability to manage time effectively, prioritize tasks and manage multiple projects with competing deadlines
· Strong leadership, collaboration, and communication skills (written and verbal)
· Excellent working as part of a team and with several different key stakeholders throughout the organization
· Effective organizational skills
· Emulates Snap Core Values
· Ability to learn quickly and adapt to an ever-changing environment
· Bachelor’s degree preferred, not required
More…
Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.
California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice
