United States onlyWe’re seeking a Senior Manager, Field Support, to join our growing team. Manage a team of Field Support Technicians, oversee technical process of bringing newly affiliated practices, and lead the Field Support Technicians in transitions period to ensure all group systems and standards are implemented.
Requirements
- Creates and manages detailed IT project plans
- Coordinates scheduling for a team of technicians and 3rd parties
- Guides senior level technicians in project and team management
- Streamline processes for network migration and support
- Solves problems and troubleshoots technical challenges
- Communicate with team members to discover needs and facilitate smooth transitions onto standard IT systems
- Works with cross functional teams and communicates with business leaders on scheduling and project timing
- Drives success and growth of technical staff
- Collaborate with other IT teams to ensure deployment scalable and supportable solutions
Benefits
- Competitive salary plus bonus opportunity
- Medical, dental, vision and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 3 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
