This management role is responsible for delivery of IT Infrastructure services across all BILH entities. The individual will work with Level 2 Leadership to define and implement operations, maintain Service Level Agreements, and provide technical and operational leadership to support staff.
Requirements
- Interacts with all levels of the user community
- Operationalizes strategies and goals into program and plans
- Manage complex projects requiring significant planning and technical expertise
- Possess a thorough knowledge and understanding of established IS policies and procedures
- Develop operational and service levels and set reasonable expectations for customers
- Lead regular staff meetings and communicate with Director/Vice President and others
- Has the authority to direct and support employees daily work activities
- Assists in planning, monitoring and/or managing budget in functional area of department
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
