Business Development Representative

About SMC National

Our Company WHY is "helping people grow". While our clients, who are group practices in the dental industry, are rapidly growing, so are we! We have recently made the Inc. 5000 fastest growing companies and our next goal is to make the list of best companies to work for.

Mission of the Role

Increase SQL volume, improve lead quality, and accelerate pipeline by engaging, qualifying, and nurturing inbound and marketing‑generated leads.

SMC’s Core Values:

1. Extreme Ownership - Own and deliver on our clients' growth goals, taking responsibility for our actions and being accountable for results. Rather than making excuses, we take a proactive approach to improve underperforming campaigns, building long-term relationships based on trust and credibility for success.
2. Unquenchable Curiosity - Foster an unquenchable curiosity about the world. Continually seeking out new ideas, perspectives, and experiences helps us maintain creativity, innovation and effectiveness.
3. Determination - Value determination and persistence to overcome challenges and achieve our goals and clients' goals. Rather than giving up, we analyze and persist until we find a successful solution, inspiring trust and confidence in clients and team members.
4. Results Champions - Prioritize and celebrate results because we understand that our success is determined by our impact on clients' businesses. We strive to achieve measurable growth and celebrate their successes with them.
5. Exceeding Our Own Expectations - Set and uphold high standards for quality, accuracy, and attention to detail in all aspects of our work. We exceed clients' expectations by delivering exceptional results beyond their expectations.

Job Title: Business Development Representative

Department: Marketing

Reports to: Director of Marketing

Job Summary

• Full Time
• $4000/month salary
• Benefits include: Health/Dental/Vision Insurance, Paid Time Off, Sick Time, Life Insurance, Short and Long Term Disability and 401k with match
• Remote position with the ability to work anywhere
• Work a 9/80 schedule - This means you have every other Friday off!
• Must reside in the United States
• Ability to work for a company that values their people and their talents
• Supportive and empowering work culture environment
• $1000/month in bonus opportunities

Supervisory Responsibilities

• N/A

Duties/Responsibilities

Lead Engagement & Nurturing

• Respond to inbound leads within defined SLAs (hot leads <5 minutes).
• Execute multi‑channel outreach (call, SMS, email, voicemail, LinkedIn).
• Personalize outreach based on lead source, behavior, and ICP fit.
• Follow structured cadences for each lead type (FB lead form, webinar, download, referral, etc.).

Qualification

• Conduct discovery to determine fit based on:
• • Practice size
  • Revenue
  • Decision‑maker status
  • Current marketing challenges
  • Timeline
  • Budget alignment
  • Tech stack
• Document qualification notes clearly in HubSpot.

Lead Education

• Share relevant case studies, videos, and resources.
• Explain the value proposition clearly and confidently.
• Warm leads before handoff to Sales.

Pipeline Acceleration

• Re‑engage cold leads.
• Follow up on no‑shows.
• Push stalled deals forward with helpful content.
• Identify buying signals early.

Feedback Loop

• Report weekly on:
• • Lead quality by source
  • Objection trends
  • Messaging resonance
  • Content gaps
  • Opportunities for workflow optimization

Basic Qualifications

• High school diploma or equivalent
• Experience in Microsoft Word, Excel, and Google Docs
• 1–3 years in BDR/SDR, inside sales, or customer‑facing role
• Comfortable with CRM (HubSpot preferred)
• Exceptional communicator (verbal and written)
• Excellent customer service
• Ability to effectively manage resources
• Driven to deliver results
• Highly organized
• Collaborative relationship builder
• Possess strong attention to detail

Preferred Qualifications

• Strong communication and objection‑handling skills

This Role Will Fit Like A Glove For:

• Someone who is a go-getter
• Someone who is self-aware and has a growth mindset
• Someone who can see the silver lining in things and is positive
• Someone who can take ownership of their actions
• Someone who is inquisitive and naturally never stops learning
• Someone who is self-motivated and doesn’t need a manager instructing them on what to do
• Someone who isn't afraid of personal development
• Someone who is passionate