SmarshSM

Platform Engineer III - Mongo DB

Smarsh is a leader in digital communications governance and archiving, offering solutions that help organizations manage compliance with regulations while harnessing insights from their communications data.

Smarsh

Employee count: 1001-5000

United Kingdom only

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
The Workload Management team is an integral part of Smarsh Fabric, the platform that underpins our enterprise applications.
This team is dedicated to developing robust, scalable, and secure data solutions that empower our products to deliver exceptional value to our customers. Embracing a DevOps culture, the team adheres to Site Reliability Engineering principles, including proactivity, automation, cross-functional collaboration, and data-driven decision-making.

How will you contribute?

  • Support all systems and infrastructure associated with the day2 operations of all Datastore clusters within Smarsh’s Enterprise Platform.
  • Design, implement, and maintain high available and scalable MongoDB clusters.
  • Monitor and troubleshoot database performance issues, ensuring uptime and efficiency
  • Build and maintain the platform infrastructure by automating workflows related to MongoDB and other Datastores.
  • Develop automation tools and scripts to streamline database operations such as scaling, provisioning, and replication lag.
  • Integrate MongoDB on cloud-native and on-prem environments, including containerized platform like Kubernetes.
  • Analyse and optimize MongoDB resource utilization (CPU, memory, disk, IO) for performance and cost-efficiency.
  • Ensure our Datastore platform installations adhere to best practices in security, including authentication, authorization, encryption, and auditing.
  • Attend team’s standups in support of daily activities, as well as all Agile ceremonies in support of the team goals.
  • Work closely with software engineering teams to support database architecture, provide guidance for database design, schema optimization, and query tuning.

What will you bring?

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 4-6 years of experience in DevOps or software engineering roles.
  • Proficiency in at least one programming language (e.g. Python, Java, Go).
  • Familiarity with IaC/IfC tools (e.g. Terraform).
  • Experience with cloud platforms (AWS, Azure, or GCP) and their associated data services.
  • Hands-on experience with continuous integration and deployment systems (e.g. Jenkins, Tekton).
  • Practical experience with containerization and orchestration technologies, particularly Kubernetes.
  • Familiarity with observability tools such as Prometheus and Grafana, the ELK stack, or similar managed service.
  • Strong problem-solving skills and attention to detail.
  • Experience in MongoDB, including sharded clusters, replica sets, and performance optimization.
  • Solid understanding of Linux-based systems and networking concepts.

Preferred experience

  • Experience running production workloads at scale on AWS.
  • Familiarity with technologies such as Elasticsearch, MongoDB, Kafka, or similar systems.
  • Proficiency in Python, with a preference for experience using Django.

What do we offer?

  • We value our people and offer a competitive salary along with company bonus
  • Strong maternity and paternity scheme
  • A workplace pension scheme
  • Take what you need holiday package
  • Private medical insurance
  • Dental plan
  • Group life assurance
  • Group income protection
  • Employee assistance programme
  • A monthly wellness allowance
  • Adoption assistance
  • Stock options
Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Smarsh

Learn more about Smarsh and their company culture.

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At Smarsh, we understand the challenges organizations face in navigating the complex landscape of digital communication compliance. In today’s fast-paced business environment, companies are required to manage a vast array of communication channels, each coming with its own set of regulations and risks. Our customers face the daunting task of ensuring that their electronic communications—spanning email, social media, and instant messaging—are compliant and secure. This is why we specialize in providing robust, cloud-based solutions that capture, archive, and supervise communications across more than 80 platforms.

Founded in 2001 by Stephen Marsh, we have positioned ourselves as the trusted partner for over 6,500 organizations worldwide, from small businesses to multinational banks. Our industry-leading solutions are designed to not only meet the compliance needs of our clients but also to help them harness vital business insights from their communications data. With over 1,400 dedicated employees, Smarsh is committed to innovation and excellence, continually evolving to address the shifting demands of the regulatory landscape and empower our customers to embrace digital transformation securely.

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Smarsh hiring Platform Engineer III - Mongo DB • Remote (Work from Home) | Himalayas