Loyalty Program Platform Owner (m/f/d)

Are you passionate about customer loyalty and excited to lead the development of cutting-edge digital solutions? Do you want to take ownership of a platform that directly impacts millions of customer experiences? At SIXT, we’re looking for a strategic and tech-savvy Platform Owner to drive the evolution of our Points-Based Loyalty Program. If you're ready to shape the future of loyalty at SIXT – apply now!

YOUR ROLE AT SIXT

• You act as the subject matter expert for our loyalty platform and lead its configuration, customization, and continuous improvement

• You translate business requirements into clear technical specifications for platform enhancements and new feature development

• You manage the product backlog and prioritize initiatives based on strategic goals and technical feasibility

• You collaborate closely with IT, development teams, and external vendors to ensure timely and high-quality implementation of platform changes

• You drive the integration of our loyalty platform with third-party partners like Mastercard, Miles & More, and hotel chains

• You ensure data security and regulatory compliance by defining and enforcing governance protocols for loyalty data

YOUR SKILLS MATTER

• Experience You have 3+ years of experience as a Platform Owner, Product Owner or similar role within loyalty software or CRM platforms

• Background You understand the mechanics of points-based loyalty programs and have experience with redemption processes and customer lifecycle management

• Tools/Systems You are familiar with platform integration, third-party networks, and payment gateway systems

• Data Security You know how to ensure GDPR and CCPA compliance and implement secure data governance practices

• Communication You are an excellent communicator and thrive when collaborating with stakeholders across all levels

• Language You are fluent in English

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being
• Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!