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Sigma SoftwareSS

Strong Middle/Senior Reliability Engineer (Telecom)

Sigma Software Group is a global IT consulting company that provides top-quality custom software development, graphic design, testing, and support services to a wide range of industries.

Sigma Software

Employee count: 1001-5000

Philippines only
  • Provide support for cloud-based and on-premises services
  • Provide 24/7 on-call support on a weekly rotating basis (Monday to Monday)
  • Monitor, mitigate, resolve, and perform root cause analysis of production issues (network and firewall issues, Docker and K8s issues, and mTLS connection issues)
  • Improve observability, dashboards, and alerting of the database stack to proactively identify issues before incidents occur
  • 4+ years of experience as a Site Reliability Engineer or Software Engineer
  • Experience setting up and improving SRE processes
  • Experience managing cloud or on-premises infrastructure (Azure Cloud, managing Linux (SFTP, SSH, certificates), Windows servers, Docker environments)
  • Experience managing and troubleshooting CI/CD pipelines issues (GitLab CI/CD)
  • Experience troubleshooting issues on different network layers (HTTP, TCP, SSL)
  • Experience troubleshooting common K8s and Docker issues
  • Experience configuring monitoring tools
  • Hands-on experience with K8s, Python, Terraform/Terragrunt, Ansible, and Bash scripting
  • Excellent communication skills, with the ability to collaborate effectively with management and cross-functional engineering teams to resolve incidents and address performance regressions
  • Strong engineering craftsmanship with a passion for raising the bar in quality and reliability
  • Upper-Intermediate level of English

WOULD BE A PLUS:

  • Familiarity with NoSQL databases, providing versatility in managing different types of data storage systems

PERSONAL PROFILE

  • Initiative, proactive, and results-oriented person 
  • Strong teamwork skills combined with a strong sense of responsibility and reliability

Are you a Reliability Engineer interested in supporting scalable, secure infrastructure? Do you thrive in both autonomous work and team collaboration, taking area of responsibility and delivering results?
If you enjoy working directly with Customers to deliver high-quality solutions that meet their business needs and exceed their expectations, we will be glad to have you on our team!

This is an excellent opportunity for you to work with a skilled team in a multinational environment at a world-leading telecommunications enterprise.

CUSTOMER
Our Customer is one of the world’s top-ranking telecommunications infrastructure companies, with nearly 100,000 employees. The company delivers products and services necessary for mobile and fixed-line communications, as well as radio networks and transmission networks. More than 40% of phone calls are made through its systems, and over 2 billion people use its network worldwide.

PROJECT
Our team helps the Customer (telecom provider) migrate applications to the cloud infrastructure, implement CI/CD, security, and administrative best practices using modern DevOps tools.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Senior

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Sigma Software

Learn more about Sigma Software and their company culture.

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At the heart of Sigma Software Group lies a culture deeply rooted in Scandinavian values, emphasizing mutual respect, transparency, and a minimal hierarchy. This foundation fosters an environment where every voice is heard and valued, empowering our team of over 2000 IT experts to innovate and excel. Since our inception in 2002, our mission has been to build long-term, synergistic relationships not just with our clients, but with our employees as well. We believe that the key to delivering top-quality, value-adding IT services is a team that feels supported, inspired, and driven by a shared passion for finding better solutions. Our culture is one of perseverance, coupled with exceptional client management and strong engineering principles, which has been the cornerstone of our success and sustained growth on the global stage.

Our commitment extends beyond delivering cutting-edge software solutions. We are dedicated to nurturing the growth of the IT ecosystem through our educational platform, Sigma Software University, and fostering the next generation of tech innovators via our corporate venture fund, Sigma Software Labs. This holistic approach reflects our core belief in the power of collaboration and knowledge sharing. We actively encourage our specialists to pursue professional development, offering a continuous education program and a multitude of knowledge-sharing events. This dedication to growth, combined with a flexible work-life balance and a strong sense of community, defines who we are. We are more than just a technology partner; we are a collective of passionate individuals working together to create a better tomorrow, driven by a constant quest for innovation and a commitment to making a positive impact on the world.

Employee benefits

Learn about the employee benefits and perks provided at Sigma Software.

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Discount program

Access to a discount program.

Flexible schedule

Organize your work schedule in a way that suits you.

Remote or office work

You can choose to work from one of our outstanding offices or remotely.

Legal support

24/7 call center for legal advice and urgent lawyer assistance in case of an incident.

View Sigma Software's employee benefits
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Sigma Software

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