Investment Operations Manager

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

The Investment Operations Manager oversees the operational, accounting, compliance, and reporting functions for the organization’s Endowment, Retirement, and Trust portfolios. This role supervises staff and is responsible for month-end accounting, rebalancing execution, investment policy compliance, regulatory compliance, and working closely with internal and external partners. This position requires a broad base of professional, accounting, investment and administrative expertise as well as excellent communication and organizational skills. Also required is knowledge of pertinent federal and state regulations and guidelines. This position ensures compliance with all related entities and with the accounting policies and standards. The position does not make investment decisions or manage performance strategy.

Responsibilities

Accounting Operations & Financial Management

• Oversee month-end investment related accounting processes, including journal entries, reconciliations, and general ledger review for Endowment, Retirement, Income, and Special Purpose Trust portfolios market valuations and monthly postings of transactions.
• Ensure that accounting functions related to Investments are performed timely, accurately and in accordance with federal and state rules and regulations, SHC policies and procedures, and generally accepted accounting principles including proper internal controls
• Perform reviews, documentation, innovation and analysis of Investments and Trusts financial data
• Preparation of new manager subscription documents, coordination with Legal team and establishment of new accounts with master custodian
• Monitor and assist in portfolio rebalancing and other motions as directed by Investment Committee
• Review, prepare and provide reports for interim and year-end audit used by both external auditors and corporate accounting staff for items relating to Investments, Income Trusts, and all Special Purpose Trusts. Support audit processes and ensure timely preparation of requested schedules and documentation
• Ensure compliance with trust agreements, investment policies, and regulatory requirements. Identify process improvement opportunities to enhance efficiency and reduce risk
• Maintain electronic document management and record retention for trust and investment accounts organized records of investment policies, trust agreements, and compliance documentation
• Assist with the compilation of Committee Materials with internal stakeholders and external partners, including investment consultants
• Review of Charitable Gift Annuity State reports, Understand Charitable Gift Annuity reporting changes enacted by State Legislatures. Review Liabilities on Special Purpose Trusts, Pooled Income Funds, and Charitable Gift Annuities for Corporate Accounting and Auditors.
• Train and understand specialty reports and calculations in Giftwrap & other system applications
• Review quarterly and intermittent Investment Committee reports, reports related to donor officers, headquarters staff reporting needs, and hospital staff reports on Permanent Endowments tracked for reporting purposes.
• Recommend and develop efficiencies as relates to all items and controls within Endowment area, continually seeking ways to improve monitoring and reporting for investments and trusts. Communication with external trustees, custodian, SHC Legal Team, and others as needed.
• Communicate through regular meetings, emails, and other forms of communication with Director of Accounting and Investments to discuss issues relating to the review, monitoring, reporting, and projects of SHC’s Endowments.

Leadership and Controls

• Provide direction to staff on a daily basis; addressing issues relating to Investments, Income and Special Purpose Trusts, including but not limited to, valuation, assets, taxes, distributions, fees and special projects.
• Supervise the activities of Investment staff and support of recurring tasks. Review staff work for accuracy, timeliness, completeness, and adherence to policies and procedures
• Ensure all internal and external reporting requirements are met
• Establish and maintain internal controls to safeguard assets and ensure operational integrity

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:

• 5-7 years of finance, accounting or investments experience
• 2-3 years of management experience
• Bachelor’s degree or higher in Finance, Accounting, Business or related field