ServiceTitan’s Product Analytics team is the engine behind data-driven product decisions across our Pro product portfolio. We partner directly with product, engineering, finance, and customer success leaders to translate complex data into clear, strategic recommendations that shape the direction of our platform.
Requirements
- Architect Data Solutions: Design, build, and maintain scalable data tables and models in Snowflake, serving as a single source of truth for cross-team analyses.
- Develop Reusable Tools: Build robust, multipurpose dashboards and visualizations in ThoughtSpot or similar tools, empowering business users to self-serve actionable insights.
- Provide Strategic Insights: Use statistical tools to identify, analyze, and interpret patterns in complex data sets; prepare and present findings and recommendations to senior management.
- Drive Infrastructure Improvements: Proactively partner with stakeholders in product, finance, and engineering to continuously improve analytics infrastructure.
- Mentor and Lead: Serve as a technical leader and mentor for other analysts, guiding best practices and raising team quality and efficiency.
- Own the Roadmap: Lead solutions for complex, loosely scoped problems; partner with stakeholders to translate business needs into a long-term analytics roadmap.
Benefits
- Flexible time off
- Recognition
- Support for autonomous work
- Comprehensive onboarding program
- Leadership training
- Holistic health and wellness benefits
- Parental leave and support
- Up to $20k in adoption reimbursement
- On demand maternity support
- Free breast milk shipping
- Financial planning tools
