Events Specialist

Ready to be a Titan?

ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools disrupting other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives.

We are seeking a highly motivated, detail-oriented Events Specialist to join our Events team supporting tradeshows and field marketing events for our Aspire (landscaping) and FieldRoutes (pest control and commercial cleaning) brands.

This role will own the operational planning and on-site execution of assigned events — including tradeshows, regional industry events, partner events, and field marketing activations — reporting to the Manager, Events.

This is a fully remote role.

What you'll do:

Tradeshow & Field Marketing Event Execution (Primary Focus)

• Manage end-to-end logistical planning and coordination for assigned tradeshows and field marketing events, including venue sourcing support, registration setup, staffing coordination, vendor management, and on-site execution.

• Own tradeshow operations from kickoff through on-site delivery: booth orders, space planning, shipping and logistics, vendor coordination, and show deliverables.

• Serve as the project manager for assigned events — building and maintaining timelines, tracking deliverables, and keeping internal teams and external partners on schedule.

• Collaborate cross-functionally with Customer Marketing, Sales, and Customer Success to ensure events are executed with consistent quality and clear stakeholder alignment.

• Partner with Sales and Customer Success teams on event readiness, including staffing plans, messaging alignment, lead capture setup, and on-site resources.

Budget & Financial Management

• Manage budgets for assigned events, tracking actuals against forecasts, and flagging risks or variances proactively.

• Partner with the Manager, Events, to maintain financial visibility and support informed decision-making throughout the event lifecycle.

Vendor & Systems Ownership

• Manage day-to-day relationships with external vendors and service partners, ensuring deliverables, timelines, and scope are met.

• Operate core event systems and tools, including:

  • Cvent for registration, event setup, and reporting

  • Salesforce for lead flow, attribution, and post-event reporting

  • iCapture for on-site lead capture and scanning

  • Airtable for project management, timelines, manifests, and reporting

What you'll bring:

• Experience: 3–5 years of hands-on event management experience with a focus on tradeshows and/or field marketing events in a fast-paced environment.

• Operational Execution: Proven ability to manage events from planning through on-site delivery, with strong attention to detail and reliable follow-through on timelines and deliverables.

• Project Management: Comfortable managing multiple concurrent events and workstreams, keeping stakeholders aligned and moving forward.

• Financial Management: Experience tracking event budgets and managing actuals vs. forecasts.

• Tool Proficiency: Working knowledge of Cvent, Salesforce, Captello, and/or Airtable. Comfortable learning new systems quickly.

• Communication: Clear, direct communicator who can work effectively with internal teams and external vendors.

• On-Site Execution: Calm and solutions-oriented under pressure, with the ability to troubleshoot in real time during live events.

• Adaptability: Comfortable in dynamic environments with shifting priorities and tight timelines.

• Travel: Willingness to travel as needed for on-site event execution.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.