Senior Manager, Events

Overview

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Senior Manager, Events is responsible for strategic oversight, portfolio performance and team leadership for the Americas event portfolio, including in-person, virtual and hybrid events, workshops, and webinars. You will set priorities, success metrics and operating frameworks to ensure events deliver strong member engagement, brand impact and revenue performance. You will also serve as the global program owner for ISC2s virtual events and webinar portfolio, driving continuous improvement in program design technology, scalability and attendee experience.

In addition, you will lead and coach a high-performing team of event planners, providing direction and coaching, and ensuring the team's delivery of financially successful events that support organizational goals for engagement, education, and growth.

**This position is not available to residents of California**.

Responsibilities

Team Leadership & Collaboration

• Provide strategic leadership, oversight, and governance for the Americas Event team, ensuring consistent delivery across in-person, hybrid, virtual, and webinar programs
• Lead annual planning, set team goals, success metrics and timelines for the Americas event portfolio, ensuring alignment with organizational priorities
• Oversee regional event budgets, forecasts, pricing models and cost-of-delivery analysis to support informed decision-making
• Review event performance, financial outcomes and attendee insights to guide portfolio optimization and future planning
• Partner with cross-functional teams to ensure audience acquisition, optimized member programming, and content alignment
• Establish team priorities, operating procedures and resource allocation to support balanced workloads, operational excellence and scalable delivery
• Foster an inclusive, collaborative and ISC2 values-aligned team culture

Budgeting and Reporting

• Oversee and deliver regional event performance reporting, including expenses, revenue contribution, attendee and sponsor feedback, and ROI analysis
• Translate performance data into clear recommendations and decisions for leadership regarding investment, prioritization and future improvements
• Conduct competitive analysis and audience insights to benchmark performance and identify growth opportunities
• Manage event budgets, ensuring accuracy, responsible spending, and allocation across events
• Develop and maintain scalable processes, SOPs and operational frameworks for the Americas event team
• Identify operational, technical and financial risks and develop mitigation strategies

Program Ownership: Virtual Events & Webinars

• Define the vision, success metrics and roadmap for ISC2’s virtual events and webinar portfolio, ensuring scalability, consistency and long-term value
• Serves as the strategic owner of ISC2’s global virtual event and webinar program, setting direction for programming, technology, attendee engagement and partner integration
• Provide oversight and governance to ensure consistent, high-quality delivery by production teams
• Collaborate with marketing, communications, business development, member engagement and content teams to optimize virtual audience acquisition and engagement
• Oversee the global webinar calendar, intake process and production team to ensure consistency and quality

Operational & Technical Oversight

• Provide oversight of ISC2’s event technology ecosystem, including vendor relationships, contracting, integrations and data flows
• Evaluate technology performance, identify gaps and drive adoption of tools or enhancements that improve event efficiency, reporting and attendee experience
• Provide thought leadership and contribute to committees or initiatives as assigned
• Stay current on trends in event management, delivery, event technology and industry best practices
• Partner with cross-functional stakeholders to improve processes, workflows and documentation of best practices
• Develop and maintain a working understanding of ISC2 certifications, membership value, products, and services to support effective member engagement and consistent event experience across in-person and virtual programs
• Perform other duties as assigned

Behavioral Competencies

• Strategic thinker with strong business acumen and decision-making ability
• Excellent communication and influencing skills; able to work effectively at all organizational levels, including leadership
• Strong analytical skills: able to interpret data, forecast performance, and support data-driven decision-making
• Ability to manage multiple priorities in a deadline-driven environment
• High degree of professionalism, integrity and alignment with ISC2 core values
• Commitment to building an inclusive, collaborative and supportive team culture

Management Responsibility

• Demonstrated leadership within distributed or remote teams, with the ability to inspire, coach and develop talent

Qualifications

• Strong written and verbal communication skills
• Proficiency with MS Office Suite and comfort learning new software
• Experience working cross-functionally within a global organization
• Experience leading and developing teams, preferably in a remote environment

Education and Work Experience

• Bachelor’s degree in marketing, communications, business, or related field
• 10+ years of experience managing in-person, hybrid and virtual events
• 5+ years of experience with virtual platforms, technology integrations, registration systems or event technology (CVENT or a similar events management platform)
• CMP or other event certifications preferred
• Experience in cybersecurity, technology, SaaS or membership associations preferred
• Experience with event technology, mobile apps, webinar platforms, and CRM/automation integrations desirable

Physical and Mental Demands

• Ability to work extended or irregular hours when necessary to support events
• Ability to travel up to 20% domestically
• Ability to sit or stand for extended periods and use standard office equipment
• Occasional lifting of up to 30 lbs. during on-site event support

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.