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Serigor Inc.SI

Systems Engineer (Teams Voice)

Serigor Inc. is a Maryland-based IT services and staffing company that provides technology solutions to government and commercial clients, specializing in IT staff augmentation, government solutions, and global delivery.

Serigor Inc.

Employee count: 51-200

United States only

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Job Title: Systems Engineer (Teams Voice)
Location: Remote
Duration:3-6 months

Responsibilities:
  • Design, implement, and manage Teams Voice.
  • Manage and maintain Teams Voice and other cloud voice platforms
  • Develop automation scripts using PowerShell, Python, or Bash to streamline operations.
  • Monitor system performance, availability, and health using SolarWinds and other monitoring tools.
  • Troubleshoot issues and provide tier 2/3 support for cloud-related incidents.
  • Maintain system documentation, standard operating procedures, and Change management records
  • Understanding of cloud security, compliance, and best practices in Microsoft 365.
  • Monitor and optimize cloud resources for performance and cost efficiency.
  • Collaborate with DevOps and security teams to ensure best practices in cloud architecture.
  • Troubleshoot and resolve issues related to Azure services and infrastructure.
  • Work with Active Directory (AD), LDAP, and Single Sign-On (SSO) integrations.

Qualifications:
  • 4+ years of experience in systems engineering with cloud expertise, specifically Microsoft Teams Voice
  • Strong experience in cloud platforms such as AWS, Azure, or GCP.
  • Experience with Active Directory (AD), Group Policy, and Identity & Access Management (IAM).
  • Troubleshoot and resolve issues related to Azure services and infrastructure.
  • Experience with PowerShell scripting for automation and administration.
  • Experience working in an enterprise or multi-tenant environment.
  • Strong documentation and change management control experience


About the job

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Posted on

Job type

Contractor

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Serigor Inc.

Learn more about Serigor Inc. and their company culture.

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For government agencies and commercial enterprises grappling with the complexities of digital transformation, Serigor offers a guiding hand. Many organizations face the challenge of keeping pace with rapidly evolving technology while ensuring their operations remain efficient and secure. This is why we provide a comprehensive suite of IT services and staffing solutions designed to address these very issues. Our customers, ranging from federal and state government agencies to Fortune 1000 companies and startups, need a partner who understands their unique technical environments and regulatory landscapes. We deliver tailored solutions, objective insights, and unparalleled collaboration to help them confidently navigate the future. By leveraging our deep expertise in business processes and applications across diverse industries, we help our clients mitigate risks, enhance productivity, and maximize their return on investment.

Our approach is rooted in a commitment to solving business problems through the strategic application of technology. We don't believe in technology for technology's sake; instead, we focus on practical, purpose-driven adoption. Whether it's through developing next-generation artificial intelligence solutions to elevate customer interactions, providing robust managed IT services for seamless infrastructure support, or building custom enterprise software, our goal is to drive positive change. We manage the entire technology lifecycle, from planning and implementation to ongoing operation, all within our proven framework for success. Our flexible onsite, onshore, and hybrid global service delivery models are designed to accommodate the specific cost constraints and requirements of our clients, ensuring they receive solutions that provide both a cost and a strategic advantage in their respective markets.

Employee benefits

Learn about the employee benefits and perks provided at Serigor Inc..

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Health Insurance

Comprehensive health insurance coverage.

Dental Insurance

Comprehensive dental insurance coverage.

Vision Insurance

Comprehensive vision insurance coverage.

401(k) Retirement Savings Plan

A 401(k) plan to help employees save for retirement.

View Serigor Inc.'s employee benefits
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Serigor Inc.

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Serigor Inc. hiring Systems Engineer (Teams Voice) • Remote (Work from Home) | Himalayas