HimalayasHimalayas logo
SendcloudSE

Customer Support Consultant - French Speaker (Remote from Belgium)

Sendcloud is a leading shipping platform for e-commerce that simplifies logistics and enhances the customer experience.

Sendcloud

Employee count: 201-500

Salary: 34k-36k USD

Belgium only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Customer Support Consultant at Sendcloud, providing support to B2B e-commerce customers via multiple channels, empowering them to make confident decisions, and growing with the company through training and projects.

Requirements

  • Full professional proficiency in English and French, in speaking and writing
  • Previous CS experience is a bonus
  • Great communicator
  • Thrives on learning, takes ownership of mistakes, and loves growing from them
  • Thinks on feet, juggles multiple things at once, and stays cool under pressure
  • Tackles every challenge with positivity and energy
  • Available to work 40 hours a week, Monday to Friday

Benefits

  • Competitive salary
  • 28 days of holiday + birthday off
  • Mini-sabbatical of 4 weeks every three years
  • €2,000 study budget
  • €500 Work From Home budget
  • Pension plan
  • Health insurance discounts
  • Access to discount programs

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 34k-36k USD

Location requirements

Hiring timezones

Belgium +/- 0 hours

About Sendcloud

Learn more about Sendcloud and their company culture.

View company profile

At Sendcloud, we help online retailers, marketplaces, and fulfillment companies scale their operations and deliver great shipping experiences. In today's world, consumers want to decide where, when, and how they receive an order when shopping online. But actually delivering on this promise while still making a profit is a huge challenge for e-commerce. Founded in 2012, Sendcloud was born from a genuine need for a better way to ship. We centralize and automate the entire shipping process, helping online retailers save time on everything from printing labels and packing orders to branded tracking and returns management.

With access to over 100 carriers, 7000+ shipping methods, and 400,000+ parcel points across Europe, Sendcloud enables online merchants of any size to own their shipping from checkout to returns. Our passion for tech drives us to improve our platform every day to ensure retailers and consumers can count on the best shipping solution ever. We are backed by Softbank and trusted by 25,000 companies and counting. Join Sendcloud on our mission to solve shipping globally.

Claim this profileSendcloud logoSE

Sendcloud

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

2 remote jobs at Sendcloud

Explore the variety of open remote roles at Sendcloud, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Sendcloud

Remote companies like Sendcloud

Find your next opportunity by exploring profiles of companies that are similar to Sendcloud. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan