IT Support 2nd Level (m/w/d)

At SBIT AG, we are driven by a culture that is deeply rooted in fostering innovation and empowering our team. We believe that information technology is the cornerstone of an efficient and transformative working environment, serving as a crucial catalyst for digital evolution. Our mission is to alleviate the burdens on workforces and to streamline and accelerate business processes, thereby making a significant contribution to our clients' success through bespoke IT strategies and services. For over 20 years, our goal has been to provide small and medium-sized enterprises with comprehensive IT support that is reliable, honest, and custom-tailored, allowing our customers to focus on their core competencies. We understand that challenges such as constrained human resources, a deficit in IT expertise, or a convoluted network of service providers can impede IT operations. As a dedicated managed service provider, we stand as a proficient IT ally for medium-sized enterprises across Germany, with a presence in Frankfurt/Offenbach, Munich, and Berlin.

We are committed to providing a comprehensive suite of IT services and a diverse array of modular service options, giving our clients the flexibility to define the extent of our collaboration. Whether it's consulting, developing, and managing IT projects, augmenting internal IT departments with our Managed IT Services, or undertaking the entirety of IT process management, our experts craft tailored solutions that cater to specific needs and are deployed within a contemporary, future-ready IT infrastructure. Our experienced team of over 60 IT professionals guarantees a personalized and fast service for our 150+ clients. We are passionate about the ever-evolving landscape of IT and are always eager to explore new technologies. This passion is reflected in our SBIT Academy, where our employees can both learn from and teach their colleagues, fostering a cycle of continuous improvement and mutual development. We don't just work for one customer or one IT infrastructure; we work for more than 100 companies all over Germany, and we are always looking for great people to join our team and help us shape the future of IT.