United States onlyHere at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Company Overview:
Savista partners with healthcare providers to improve their financial strength by implementing integrated revenue cycle solutions that help control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. Savista serves more than 125 health systems, 3,300 hospitals and 30,000 non-acute care healthcare providers. For more information, visit www.Savista.com.
Job Purpose:
This individual is responsible to provide remote management to include but not limited to: supervision, evaluation and monitoring of colleagues assigned to the project; maintaining contracted service levels for core registry functions (i.e. abstracting, case-finding and follow-up) according to CoC and state standards, timely completion of the organization’s data requests; SAR support related to Cancer Registry; provided information when requested for the annual report and studies
Position Objectives:
Manage and support the cancer registry operations and ongoing compliance of Registry related CoC standards. Meet all Service Level Agreements and client’s expectations.
Essential Duties & Responsibilities:
- Ongoing monitoring of operations to identify any workflow improvements to centralize, standardize and streamline activities within the cancer registry. Ability to solve problems and make recommendations to support Registry functions.
- Maintain all Cancer Registry Core functions according to CoC and State required standards
- Coordinate all Cancer Registry activities for the organization including abstracting, case-finding, follow-up, data submission and reporting. Assign work assignments and activities to staff and monitor completion.
- Provide abstracting assistance as necessary to meet service levels for CoC and State timeliness requirements.
- Assist the Cancer Committee and/or Performance Improvement department in planning and conducting Quality Improvement and Enhancement Studies.
- Prepare and maintain the Policy & Procedure Manual of the Cancer Registry on an annual basis.
- Supervise the daily workflow, colleague schedules, productivity reports and timecards.
- Manage all Cancer Registry staff. Complete all counseling, disciplinary action and performance evaluations for all direct report colleagues according to the timeframes established by Savista and the client.
- Submit data according to required timelines to the State Central Registry and CoC - National Cancer Data Base and RCRS.
- Provide orientation, on-the-job training and/or retraining to ensure operational efficiency.
- Participate in the interview process for all new on-site or remote hires.
- Monitor weekly productivity of Cancer Registry Staff to ensure that productivity and quality standards are maintained.
- For cancer registries staffed with multiple CTRs, work with Savista QA Team to ensure annual quality audits are completed. Corrective action plans and re-audits are performed if colleague results are below 92%.
- Complete status reports to designated senior leadership according to established timeframes.
- Participate in monthly project calls, conference calls and meetings, which may include presenting education topics and trends in oncology.
- Interface with various departments to ensure that cancer-related information is available for the Cancer Registry.
Supervisory Responsibility:
Will manage all colleagues assigned to the client including Savista and non-Savista employees (if assigned).
Internal Responsibilities:
- Maintains certification and NCRA membership, as well as appropriate state association memberships.
- Work with other Savista Interim Managers or Clinical Registry Outsource Managers to establish Best Known Practices for Cancer Registry functions.
- Attend educational conferences as requested.
- Supports Savista’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista’s business practices. This includes: becoming familiar with Savista’s Code of Ethics, attending training as required, notifying management or Savista’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.
- Other duties as requested.
Minimum Qualifications & Competencies:
- Certified ODS and minimum of 5 to 7 years varied experience in Cancer Registry. Experience requires prior management experience of at least 5 years. Previous experience as a consultant is preferred.
- Knowledge of the current Commission on Cancer Program Standards and extensive experience with FORDS/STORES; Collaborative Staging; AJCC Staging; knowledge of the North American Association of Central Cancer Registries Standards; knowledge of specific State-reporting requirements. Knowledge of all 2018 data collection changes across all standard setters.
- Direct experience with ACoS survey under current standards.
- Proficient with various Cancer Registry Software Systems – i.e. Metriq; Oncolog; ERS, Rocky Mountain; CNext; AbstractPlus.
- Experience in cancer data report generation and statistical analysis.
- Hands-on abstracting experience with 1.35 cases per hour productivity and 95% accuracy rate.
- Ability to communicate effectively in a variety of settings including with colleagues, medical staff, other hospital departments and act as a change agent to implement operational efficiencies.
- Ability to serve as liaison to the medical staff, other hospital departments, and outside agencies (ACoS, State Cancer Registry and registry software providers) on cancer registry activities.
- Ability to travel as needed.
- Knowledge of MS Office including Word, Excel, and PowerPoint.
- Ability to use various email applications.
- Certified Oncology Data Specialist (ODS) and active membership in the national and/or local cancer registrar association.
Preferred Skills but Not Required:
- College degree or degree in allied health field preferred
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
