Satispay is hiring a Chargeback Specialist to manage and resolve complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and financial integrity. The ideal candidate has 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services, and a strong knowledge of EU regulations and consumer protection.
Requirements
- 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services
- Dispute Resolution Expertise
- Regulatory Knowledge
- Data Analytics
- Operational Excellence
- Communication Skills
Benefits
- Private insurance for you and your family
- Psychological support with Serenis
- Mental health workshops
- Stock Option Plan
- Meal vouchers
- Relocation support if you're moving countries
- Professional development programs
- Internal mobility
- Language courses with Preply
- Unlimited PTO
- Hybrid working policy*
- Flexible working hours
- Enhanced parental leave
- Additional leave for child sickness
