IT Helpdesk Technician

On a mission to make payments instant, global, and risk-free. Sardine’s deep expertise in fraud and payments, allows us to build innovative products to secure both traditional and decentralized finance. We’re very grateful to be working with the world’s leading companies to accelerate the next version of global finance and the web.

Sardine

Employee count: 51-200

Germany only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Sardine is a leader in fraud prevention and AML compliance, seeking an IT Helpdesk Technician to support its global, remote-first team. The role involves maintaining and supporting core IT systems, executing IT onboarding and offboarding processes, and serving as the primary point of contact for daily IT issues.

Requirements

2 to 4 years of experience in IT operations, helpdesk, or technical support
Strong proficiency in supporting macOS environments, basic network troubleshooting, and hardware support
Hands-on experience with Google Workspace administration and familiarity with Mobile Device Management (MDM) workflows

Benefits

Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents
4% matching in 401k / RRSP
MacBook Pro delivered to your door
One-time stipend to set up a home office
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual Learning stipend

Apply now

Please let Sardine know you found this job on Himalayas. This helps us grow!

Apply now

About the job

Apply before

Jun 27, 2026

Posted on

Apr 28, 2026

Hiring timezones

Germany +/- 0 hours

Browse similar jobs

Remote Entry-level Help-Desk-Technician Jobs Remote Full Time Help-Desk-Technician Jobs Remote Entry-level Help-Desk-Technician Jobs in Germany Remote Full Time Jobs in Germany Remote Help-Desk-Technician Jobs in Germany

About Sardine

Learn more about Sardine and their company culture.

View company profile

Sardine helps fintech, crypto, and web3 companies "move money confidently" by developing fraud, compliance, and payment infrastructure. With Sardine, builders can focus on growing their business instead of spending time, fighting against fraudsters. We're growing incredibly fast and powering over 100 customers around the world, like Brex, MoonPay, Bakkt, Luno, Transak, Chippercash, Candy Digital, Metamask, Brave, and RelayFi.

We’re constantly on the lookout for passionate people looking to do meaningful work and make a positive impact on the financial services industry. Join our team of fraud fighters and payment experts from Coinbase, Revolut, Zelle, Paypal, Google, Stripe, Adyen, and Uber.

Tech stack

Learn about the tools and technologies that Sardine uses to build, market, and sell its products.

View tech stack

Node.js

Next.js

JavaScript

Python

HTML5

Java

CSS 3

Ruby

TypeScript

Google Tag Manager

30 more

Sardine employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Sardine.

View benefits

Company meals

Monthly meal stipend.

Flexible working hours

Work from anywhere, we are remote-first.

Co-working stipend

Monthly meet-up stipend to promote co-working.

Company retreats

Company-wide offsites, the last one was at Miami.

View Sardine's employee benefits

Apply now

Please let Sardine know you found this job on Himalayas. This helps us grow!

Apply now