Infrastructure Engineer Principal - Dynatrace

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity:

As a Cloud Architect Principal at Sagent, you will be at the forefront of our advanced cloud strategy, orchestrating high-caliber solutions across a diverse technology ecosystem. Your role will not only require deep expertise in cloud infrastructure but also a specialized focus on implementing and optimizing observability frameworks using Dynatrace. This position is ideal for someone who is not only proficient but also passionate about leveraging cloud technologies to drive substantial business impact through robust, scalable, and secure cloud solutions.

Your day-to-day at Sagent:

Cloud Strategy Development:

• Collaborate with senior leadership to develop and refine the company’s cloud strategy, ensuring alignment with business goals and objectives.
• Stay abreast of emerging cloud technologies, including the utilization of Dynatrace for advanced observability and performance monitoring, assessing their capability to enhance our organization.

Architecture Design:

• Design and implement robust, scalable, and highly available cloud architectures incorporating the Zuplo API management platform, Istio service mesh, and CloudFlare CDN and WAF.
• Architect solutions integrating Dynatrace for comprehensive observability across microservices running on PaaS Kubernetes (GKE, AKS)

Technical Leadership:

• Provide technical leadership and mentorship to the cloud engineering team with a strong emphasis on best practices for observability and performance monitoring.
• Lead architecture discussions focusing on the integration of Dynatrace within our existing and future cloud infrastructures.

Solution Implementation:

• Hands-on experience in setting up, configuring, and optimizing Dynatrace within cloud solutions to monitor and ensure optimal performance and reliability.
• Collaborate with cross-functional teams to seamlessly integrate cloud components and services such as Confluent Kafka, and IBM Kogito into our broader architecture.
  
  

Organization and Optimization:

• Continuously monitor and optimize cloud infrastructure using Dynatrace to ensure superior performance, cost efficiency, and scalability.
• Recommend and implement enhancements to observability practices, ensuring high availability and minimal performance bottlenecks.

Documentation and Reporting:

• Create and maintain comprehensive documentation related to cloud architecture, configurations (including Dynatrace), and processes.
• Generate regular reports on system performance and observability metrics to guide future improvements.

Collaboration and Communication:

• Work closely with internal stakeholders, vendors, and partners to drive cloud-related initiatives with a significant focus on enhancing observability and system performance.
• Effectively communicate the benefits and insights gained from Dynatrace implementations to both technical and non-technical stakeholders.

We would love to hear from you if you have:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field with 6-10+ years of relevant experience OR 8-10+ years of relevant experience.
• Extensive, hands-on experience with Azure, or Google Cloud Platforms.
• Proven expertise in implementing and managing Dynatrace within complex cloud environments.

• Extensive exposure to/experience with the following products and technologies or their equivalents:
  1. API front ends and backends on Zuplo and Azure APIM
  2. Distributed MicroServices architectures (eg: service Mesh with Istio)
  3. CloudFlare CDN and WAF
  4. Confluent Kafka (PaaS)
  5. Azure DevOps CICD, ArgoCD, LaunchDarkly
  6. PaaS Kubernetes (AKS, GKE)
  7. Hashicorp Vault and Terraform

• Solid understanding of networking concepts and protocols, infrastructure automation, and configuration management with a special focus on observability and monitoring solutions.
• Excellent oral, written, and presentation skills with strong leadership capabilities and a data-driven analytical mindset.
• Willingness to travel occasionally (up to 20%).

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.