Commercial Account Manager

Rossum is revolutionizing document processing through AI-powered automation, enabling enterprises to streamline their workflows and enhance data accuracy.

Rossum

Employee count: 201-500

Czechia only

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We’re looking for a Commercial Account Manager to join our Account Management team. Your mission is to build long-term partnerships with our commercial (mid-market) customers and make sure they get the most out of Rossum.

Requirements

Manage a portfolio of ~100 commercial accounts (primarily mid-market), ensuring retention and satisfaction.
Lead renewal negotiations and secure long-term customer partnerships.
Spot and drive upsell and cross-sell opportunities to increase customer value.
Act as the main point of contact, coordinating with Customer Experience for smooth adoption and issue resolution.
Deliver regular business reviews, showcasing value realized and future growth opportunities.
Share actionable insights with Product and Sales to shape improvements.
Track account health, usage, and expansion pipeline using CRM and data tools.

Benefits

5 weeks of vacation plus 5 sick/personal days.
Extra 2 weeks of paternity leave.
Personal development, education, and language courses.
High-end tech (MacBook, keyboard, mouse...).
Team offsites, regular meetups, and a MultiSport card.

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About the job

Apply before

Jun 30, 2026

Posted on

May 01, 2026

Hiring timezones

Czechia +/- 0 hours

Job categories

Commercial Account Manager Commercial Account Management Account Manager

Skills

CRM Negotiation Upselling Cross Selling Account Management Customer Experience Increase Make

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About Rossum

Learn more about Rossum and their company culture.

View company profile

Rossum is a pioneer in intelligent document processing, delivering an innovative transactional document automation platform to enterprises around the globe. The company envisions a future where a single individual can effortlessly manage a million transactions a year, a vision underpinned by advanced AI technology. Central to Rossum's capabilities is its proprietary AI platform, Rossum Aurora, which utilizes a unique Transactional Large Language Model (LLM) designed to enhance both accuracy and efficiency in document processing.

As a cloud-native solution, Rossum integrates seamlessly into existing business workflows, effectively handling millions of complex documents. Its adaptive design means that it can easily accommodate human inputs and technology, thereby optimizing the return on automation. The platform is not only ISO 27001 certified but also HIPAA compliant, affirming its commitment to high standards of data security and compliance.