Senior Performance Test Engineer

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door.

Our innovative engineers are building technology that solves real-world problems in the crowdsourced delivery space. We’re looking for a Senior Performance Test Engineer who can go beyond traditional black-box testing and play a critical role in performance issue analysis and optimization. In this role, you will help ensure our systems scale efficiently to meet growing business demands in a fast-paced CI/CD environment.

What You’ll Do

• Design, develop, and execute load and performance testing strategies
• Investigate performance issues in both test and production environments
• Collaborate closely with developers to understand service architecture and behavior, define relevant KPIs, and implement effective observability and monitoring
• Provide actionable optimization recommendations across database, infrastructure, and application code
• Correlate test results with production metrics to validate expected system behavior
• Build and maintain modular, reusable test scripts that can adapt to evolving project needs
• Simulate real-world user scenarios to help teams reproduce and resolve complex production issues
• Analyze system telemetry to identify and troubleshoot live performance bottlenecks
• Support peak season planning efforts by validating system resilience and scalability under projected peak loads

What You Bring

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
• 5+ years of experience in QA, Development, or Site Reliability with a strong focus on performance engineering
• Proficiency in Python or JavaScript/Go/Ruby, and SQL
• Hands-on experience with microservices-based architectures, AWS, and APM tools such as New Relic, AppDynamics, or Dynatrace
• Expertise with any performance testing tools such as JMeter, Locust, k6, Gatling
• Ability to extract and analyze performance metrics from relational databases
• Strong grasp of performance testing methodologies, planning, and root cause analysis techniques
• Experience in fast-paced agile environments with short release cycles
• Detail-oriented with a methodical and analytical approach to problem-solving

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done