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RoadieRO

Product Manager

Roadie, a UPS Company, is a crowdsourced delivery platform that connects senders with drivers already heading in the right direction, offering fast, flexible, and scalable logistics solutions for same-day and urgent deliveries across the U.S.

Roadie

Employee count: 201-500

United States only

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Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.

Our Product team is hyper-focused on creating products that solve real-world problems in the crowdsourced delivery space. Dedicated to RoadieXD™, Roadie’s cross-dock solution, we are looking for a Product Manager who willdevelop and execute on a product roadmap focused on meeting the ever-increasing scalability and performance requirements for RoadieXD™.

In this role, you will own a functional area of our RoadieXD™ operations while serving as a primary product representative for our Integrations team, ensuring our features are effectively communicated to external partners.

What You’ll Do

  • Partner closely with the Product Lead to shape the vision, priorities, and day-to-day execution of the RoadieXD™ product roadmap
  • Engage regularly with internal stakeholders (Operations, Support, etc.) and external partners to understand goals, uncover root problems, and identify opportunities for improvement
  • Act as a subject matter expert for the Integrations team, clearly articulating how RoadieXD™ features work and ensuring partners understand product logic and capabilities
  • Collaborate cross-functionally with Engineering, QA, Data Science, and UX to bring product initiatives to life and navigate the technical details of implementation
  • Translate insights from stakeholders, data, and operations into clear product direction and actionable plans
  • Travel as needed to warehouse locations to gain firsthand understanding of operations and inform product decisions

What You Bring

  • 5+ years of product management experience, with a track record of delivering impactful products and features
  • Experience in warehouse management systems (WMS), logistics operations, and/or gig economy platforms is a plus, but not required
  • Demonstrated ability to collaborate cross-functionally with Engineering, QA, Data Science, and UX teams in an agile environment
  • Strong ability to navigate ambiguity, align stakeholders, and drive outcomes across teams
  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making
  • Proficiency with tools such as Jira and other product management systems, or the ability to quickly ramp and adopt new tools

Why Roadie?

  • Competitive compensation packages
  • 100% covered health insurance premiums for yourself
  • 401k with company match
  • Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
  • Flexible work schedule with unlimited PTO
  • Monthly 3-day weekends
  • Monthly WFH stipend
  • The technology you need to get the job done

This role is not eligible for Visa sponsorship. Applicants must be authorized to work for any employer in the U.S.

About the job

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Job type

Full Time

Experience level

Experience

5 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Roadie

Learn more about Roadie and their company culture.

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Roadie, a UPS Company, is revolutionizing the world of logistics through its innovative crowdsourced delivery platform. Founded in 2014, Roadie has pioneered an 'on-the-way' delivery model, ingeniously tapping into the unused capacity in passenger vehicles already on the road. This groundbreaking approach connects individuals and businesses needing to send items – from small parcels to oversized goods – with drivers already heading in the right direction. This not only provides a faster and often more cost-effective shipping solution but also introduces a new level of flexibility and scalability previously unseen in traditional delivery networks. Through its advanced technology, Roadie's platform intelligently matches 'Gigs' (deliveries) with its extensive network of over 200,000 verified drivers across the United States, optimizing routes and ensuring efficient transit.

The company's commitment to technological advancement is evident in its sophisticated matching algorithms and user-friendly web and mobile applications, which streamline the entire delivery process for both senders and drivers. Roadie's innovative solutions cater to a diverse range of industries, including retail, e-commerce, healthcare, and even airlines for services like mishandled baggage delivery. By transforming everyday commutes and road trips into delivery opportunities, Roadie is not just moving goods; it's creating a more sustainable and efficient logistics ecosystem. The platform's ability to handle same-day, urgent, and scheduled deliveries, including specialized services like RoadieXD™ for cross-docking and Roadie Direct™ for warehouse delivery, underscores its dedication to pushing the boundaries of what's possible in last-mile logistics. This focus on innovation has positioned Roadie as a key player in the evolving landscape of on-demand delivery, continuously adapting to meet the dynamic needs of modern commerce and consumer expectations.

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