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Restore Hyper WellnessRW

Hyper Wellness

Restore Hyper Wellness is a provider of innovative health and wellness services, offering therapies like cryotherapy, IV drips, red light therapy, and more to help people improve their overall health and performance. They have over 225 locations across the United States.

Restore Hyper Wellness

Employee count: 1001-5000

United States only

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Hyper Wellness Representative

Restore Hyper Wellness

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Key Roles of a Restore Hyper Wellness Representative

  • Greeting clients and assisting them with Restore's wellness services

  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process

  • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system

  • Conducting tours and selling service packages and memberships

  • Educating clients on Restore services, including medical benefits, precautions, and at-home care

  • Performing opening and closing procedures

  • Maintain a safe, clean and secure environment for all guests and employees.

  • Serve as an expert on Restore products and services.

  • Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.

  • Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions.

Qualities You Need to Succeed as a Restore Hyper Wellness Representative

  • You're passionate about health and wellness

  • You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don't have a retail vibe.

  • Working weekends doesn't bum you out

  • Communication and collaboration are some of your strong suits

  • You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Benefits of Joining Restore

  • A competitive hourly wage plus monthly incentive opportunity

  • Complimentary and discounted access to Restore's innovative wellness services

  • The knowledge that you're making a positive impact on people's lives every day

Now, a Little About Us

Restore Hyper Wellness ( is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Restore Hyper Wellness

Learn more about Restore Hyper Wellness and their company culture.

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Restore Hyper Wellness began its journey in 2015 in Austin, Texas, born from a personal experience. Co-founder Steve Welch, while training for a triathlon, discovered the benefits of Cryotherapy for recovery. However, he felt the customer experience in existing facilities was lacking. This sparked the idea to create a more welcoming and engaging environment for individuals seeking to optimize their health and performance. The first studio in Austin quickly gained traction, proving the demand for accessible and innovative wellness solutions.

The initial success propelled Restore into the world of franchising by 2017, with new locations opening beyond Texas into states like Virginia and Connecticut. This expansion marked a significant step in their mission to make proactive wellness more mainstream. By 2021, Restore had grown to over 115 locations and secured a strategic investment from General Atlantic, a testament to its disruptive model and growth potential in the burgeoning wellness industry. The company continued its rapid expansion, reaching over 225 studios across more than 40 states by early 2024. Restore's core philosophy revolves around 'Hyper Wellness®,' an approach that integrates a variety of science-backed therapies under one roof. These services aim to address a wide spectrum of needs, from athletic recovery and pain management to enhanced immunity, improved focus, and longevity. Their offerings include Cryotherapy, IV Drip Therapy, Red Light Therapy, Infrared Sauna, Compression Therapy, Mild Hyperbaric Oxygen Therapy, and various skin health treatments. This comprehensive suite of services, combined with expert guidance, allows clients to personalize their wellness journeys and actively participate in managing their health to do more of what they love.

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Restore Hyper Wellness

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