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Restaurant365RE

Solutions Engineer 3

Restaurant365 is a comprehensive, cloud-based restaurant management software platform designed to streamline operations for restaurant owners and managers.

Restaurant365

Employee count: 501-1000

Salary: 66k-100k USD

United States only

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Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects.

How you'll add value:

  • Maintain an expert status on all Restaurant365 features and partnering platforms
  • Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap
  • Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition
  • Setting up and maintaining demonstration platforms for existing and new features
  • Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions
  • Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds
  • Training the sales team on product knowledge and new features
  • RFP assistance for sales team
  • Consult marketing from an R365 product and partnering product knowledge standpoint
  • Perform webinars for marketing and sales purposes
  • QA of newly released features delivering feedback to the product team
  • Other duties as assigned

What you'll need to be successful in this role:

  • Understanding of intermediate accounting principles
  • Expert in restaurant finance and/or operations, preferably both
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Knowledge of and prior use of restaurant software systems is a plus
  • Minimum of five years of proven work experience in customer service or sales
  • Experience in a SaaS environment is a plus
  • Willingness to travel 25% of the time

R365 Team Member Benefits & Perks

  • This position has a salary range of $66,400 - $99,600. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
  • Comprehensive medical benefits, 100% paid for employee
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 66k-100k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Restaurant365

Learn more about Restaurant365 and their company culture.

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Restaurant365 is a comprehensive, cloud-based restaurant management software platform designed to streamline operations for restaurant owners and managers. Founded in 2011 by Tony Smith, Morgan Harris, and John Moody, the company set out to revolutionize the restaurant industry by integrating all essential back-office functions into one solution. The platform addresses a wide range of operational needs, including accounting, inventory management, payroll, scheduling, and human resources, all while connecting these tools with the point-of-sale (POS) systems that restaurants already use. This integrated approach allows restaurant operators to save time, reduce costs, and make data-driven decisions that improve efficiency.

What makes Restaurant365 stand out is its ability to seamlessly connect financial management with day-to-day operations, providing restaurant owners with a complete overview of their business in real time. The software includes features like recipe costing, vendor management, and multi-location oversight, making it especially valuable for franchise owners and restaurant groups. Additionally, Restaurant365 offers business intelligence tools that allow operators to gain insights into sales trends, labor costs, and profit margins, enabling them to make informed decisions quickly.

With its headquarters in Irvine, California, and a second office in Austin, Texas, Restaurant365 has grown rapidly over the years, supported by major investors like ICONIQ Capital, Bessemer Venture Partners, and KKR. As of 2024, the company employs over 900 people and has raised nearly $500 million in funding to fuel its growth and product development.

Restaurant365’s commitment to continuous improvement is evident in its frequent updates and new module releases. For instance, in 2021, the company acquired Compeat, further strengthening its leadership in the restaurant enterprise management space. More recently, Restaurant365 launched its Intelligence suite, helping restaurants visualize and interpret data with ease.

The company’s mission is to help restaurants thrive by reducing the administrative burden on owners and managers, allowing them to focus on delivering great food and service to their customers. With its robust feature set and growing customer base, Restaurant365 is positioned as a leader in the restaurant technology space, providing the tools that modern restaurants need to stay competitive.

By offering a fully integrated, cloud-based solution tailored specifically to the unique challenges of the restaurant industry, Restaurant365 helps businesses improve operational efficiency, reduce costs, and drive growth.

Employee benefits

Learn about the employee benefits and perks provided at Restaurant365.

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Healthcare benefits

Comprehensive medical benefits, 100% paid for employee.

Equity benefits

Equity option grant, so you are rewarded for your best work.

Retirement benefits

Generous 401(k) + matching to help you invest in your future.

Unlimited time off

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

View Restaurant365's employee benefits
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Restaurant365

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