United States onlyYour role:
We are seeking a self-motivated and highly organized Area Inventory Specialist (AIS) to join our team. This remote position plays a crucial role in managing audits in a specific geographic region, ensuring work is distributed efficiently, and audits are moving toward timely completion. Acting as the key liaison between premium auditors and insurance carriers, the AIS balances operational oversight with front-line communication.
If you’re a natural problem-solver who excels at multitasking, coaching others, and providing administrative support in a dynamic environment, we invite you to apply and become part of a collaborative team that values precision and progress.
In 6 Months, you will:
- Oversee and manage the progress of audits in your assigned territory.
- Assign work to auditors, weighing factors like geography, skills, workload, and audit volume.
- Track audit inventory, maintain detailed records, and respond to high volumes of emails.
- Provide guidance and support to auditors, answering questions and offering administrative insight.
- Serve as the first line of employee relations for auditors, supporting efficiency and communication.
- Review and approve timecards, meal breaks, and expenses (primarily for California based auditors).
- Ensure audits are progressing with up-to-date notes and are on track for timely submission.
- Create and present weekly, biweekly, monthly, and quarterly audit reports.
- Participate in onboarding ("Boot Camp") to gain in-depth knowledge of auditing processes.
What you need to be successful:
- All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
- 2-5 years of experience in operations, auditing, insurance, or a similar administrative support role.
- Proven ability to work independently in a remote environment.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Experience using spreadsheets (Excel/Google Sheets) to track data and generate reports.
- Familiarity with Nexus or other audit/operations platforms (preferred).
- Comfortable with a reactive workload and shifting priorities.
- Positive, proactive attitude and the ability to problem-solve with minimal supervision.
- High school diploma or equivalent required.
- Eligible for all medical & dental benefits on Day 1.
- 401k with employer match after 12 months of employment.
- Generous PTO with paid holidays and floating holidays.
- Remote work flexibility.
- Development & growth opportunities.
- Supportive, team-oriented culture.
Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes benefits and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $19.00-$21.00 per hour.
The salary range may vary based on the specific geographic location in which the candidate resides.
Your Interview Process:
To be considered for this position, please submit your application. If you meet the qualifications, a member of our Talent Acquisition team will be in touch to schedule a virtual interview via Zoom.
The standard interview process includes:
- Behavioral Interview with Talent Acquisition
- Online Talent Assessment
- Hiring Manager Interview
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
