India onlyJoin the Future of Supply Chain Intelligence — Powered by Agentic AI
At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.
Resilinc | Innovation with Purpose. Intelligence with Impact.
The Director, UX Design will lead a complete transformation of our user experience and platform design. This leader will own UX strategy, design execution, and the development and maintenance of a scalable design system that enhances usability, accessibility, and aesthetics across our platform.
Reporting to the VP – Product, this individual will drive a user-first design culture, ensuring that our products are simple, intuitive, visually compelling, and highly effective for our customers. They will lead UX for agentic AI experiences - LLM-powered assistants, autonomous workflows, and in-product recommendations - so AI is explainable, trusted, and actionable. This leader will collaborate closely with Product, Engineering, and Data Science teams to implement best-in-class UX principles, standardize UI components, and elevate the overall user experience.
What You WIll Do
UX Strategy & Vision
- Define and execute the UX vision and strategy to improve platform usability and customer experience.
- Advocate for a user-first approach, ensuring that customer pain points and behaviors drive design decisions.
- Establish and enforce UX best practices, accessibility standards, and design guidelines across all products.
Design System & Standardization
- Develop, implement, and maintain a scalable design system that ensures consistency across all products.
- Standardize UI components, interactions, and visual elements, ensuring a unified and modern user experience.
- Work closely with engineering teams to seamlessly integrate the design system into development workflows.
Data-Driven Design
- Develop and track UX success metrics, ensuring continuous improvement based on user feedback.
- Leverage heatmaps, session recordings, and analytics tools to gain insights into user interactions.
Collaboration & Leadership
- Build and lead a high-performing UX design team, fostering a culture of creativity and innovation.
- Work cross-functionally with Product, Engineering, and Data teams to ensure seamless execution of design initiatives.
- Champion human-centered design principles and mentor teams on UX best practices.
What You Will Bring
- 10+ years of experience in UX/UI design, with 5+ years in leadership roles.
- Deep expertise in UX research, usability testing, and human-centered design methodologies.
- Hands-on experience designing and shipping agentic AI products.
- Strong experience in building and implementing scalable design systems.
- Proficiency in Figma, Sketch, Adobe XD, Lovable and other modern and AI-based design tools.
- Ability to balance customer needs, business goals, and technical feasibility.
- Strong collaboration skills, working effectively with product managers, engineers, and data teams.
What Will Make You Stand Out
- Experience in B2B SaaS platforms, enterprise applications, or AI-powered products.
- Strong portfolio showcasing data-driven design decisions and impactful UX transformations.
- Background in accessibility standards (WCAG), design system governance, and UI engineering.
- Experience integrating AI and automation into UX workflows.
Impact & Success Metrics
- Reduction in user friction and support requests due to improved usability.
- Increased customer engagement, retention, and satisfaction scores.
- Successful implementation and adoption of the design system across all teams.
- Faster development cycles by standardizing UI components and interactions.
What's in it for you?
At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.
Curious to know more about us? Dive in at www.resilinc.ai
If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.
United States
