United States onlyAssociate Network Engineers will provide technical support to clients in wireless and wired scenarios, responsible for diagnosing Tier 1 technical support issues, programming/provisioning wireless network systems, and maintaining thorough documentation of client systems. Must have minimum 1 year of networking experience and current Network+ or CCNA certification. Opportunity to learn new technologies and products, and occasional after-hours emergency support for remote clients.
Requirements
- Minimum of 1 years of networking experience and current Network+ or CCNA certification
- Novice level understanding of network protocols, firewalls, routers, switching, TCP/IP, STP and RF coverage
- Novice level understanding of wireless local area networks, authentication, security, and encryption protocols
- Experience supporting customer environments in a helpdesk/support capacity
- Fanatical attention to detail, including spelling, grammar, punctuation, and capitalization
- Availability nights/weekends as needed
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Germany only
Belgium only