Marketing & Growth Operations Lead

We are seeking for a reliable Marketing & Growth Operations Lead to own the technical, systems, and operational backbone of our marketing and client acquisition engine. You will be responsible for ensuring that all tools, integrations, tracking, automations, and reporting systems work reliably end-to-end, and the go-to owner for anything technical related to marketing operations, growth, reporting, and client onboarding.

Strong problem-solving skills, comfort working across unfamiliar tools, and the ability to figure things out independently will make you an outstanding candidate for this role! You are not expected to know everything upfront — but you are expected to learn quickly, debug effectively, and implement solutions with confidence.

Key Responsibilities

Ownership of Marketing & Growth Systems

• Own the end-to-end marketing and growth technology stack, including CRM, automation tools, analytics, tracking, and reporting systems

• Act as the technical owner for all marketing ops, growth ops, and revenue ops systems

• Evaluate, implement, and maintain tools to support business and client goals

• Proactively identify system gaps, inefficiencies, or risks and propose practical solutions

Automation, Integrations & Workflows

• Build, maintain, and improve automations using Make.com and other relevant tools

• Design scalable workflows for lead capture, qualification, booking, follow-ups, and internal handoffs

• Connect and sync data across platforms such as CRM, Google Sheets, ad platforms, and messaging tools

• Troubleshoot and fix broken automations, integrations, or workflows

Data, Reporting & Visibility

• Ensure accurate and reliable data flow across all systems

• Build and maintain reporting dashboards for funnel performance, conversion tracking, and revenue visibility

• Support ad-hoc data requests and analysis when needed

• Ensure reporting is trusted and usable by internal teams and clients

Tracking, Attribution & Technical Setup

• Set up and maintain tracking including Meta Pixel, Conversion API, and other analytics tools

• Ensure tracking works across websites, landing pages, forms, and third-party platforms

• Debug discrepancies between tracking systems, CRM data, and ad platform reporting

• Validate events, conversions, and overall data accuracy

Client Onboarding & Technical Support

• Own the technical setup during client onboarding

• Configure systems, automations, and reporting for new clients

• Act as the first line of support for technical issues related to marketing operations

• Document systems, workflows, and best practices for internal use

General Technical Problem Solving

• Handle unexpected technical requests related to marketing, growth, or client acquisition

• Learn and work with new tools or platforms as required

• Collaborate with internal team members to support experiments, new offers, and new funnels

Who Are We Looking For?

• Strong experience in marketing operations, growth operations, or technical operations

• Diploma or Degree in Marketing, Information Systems, Business Analytics, Computer Science, or a related field is preferred but not compulsory.

• Comfortable working across multiple tools and platforms simultaneously

• Strong problem-solving and debugging mindset

• Hands-on experience with automation tools (Make.com strongly preferred)

• Experience working with CRMs, forms, tracking, and analytics tools

• Solid Google Sheets skills

• Ability to learn new tools independently and execute without hand-holding

Working Style Expectations

This role is for someone who is comfortable with ambiguity.

You will often be given a goal, not step-by-step instructions. You are expected to:

• Figure out how to get from point A to point B

• Propose solutions clearly

• Execute with ownership and accountability

• Be able to owns systems, outcomes, and reliability, not just carrying out task execution.

Benefits/ Working Hour:

• Working in a fast-growing working environment with Singaporean co-workers
• Working remotely: 9:00 AM to 6:00 PM (GMT+8)

Salary: 800 - 1,000 SGD/ month (Could be negotiable higher based on experience)