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re:MembersRE

Client Success Manager and Salesforce Consultant

Billhighway provides a cloud-based financial management platform for non-profit and member-based organizations, integrating payment processing, accounting, and banking to streamline operations.

re:Members

Employee count: 51-200

Salary: 90k-120k USD

United States only
Client Success Manager and Salesforce Consultant
Empowering our clients.

re:Members associates support the powerful products on which hundreds of non-profit organizations -and their hundreds of thousands of users- rely. Our vision is to provide powerful solutions that help our non-profit clients improve the world.

Why people love working here:
  • Focus on personal and career development.
  • Competitive salary, benefits, and other forms of compensation.
  • Fresh approaches to using familiar skill sets and areas of expertise.
  • Caring, capable leaders.
  • Thriving culture powered by hybrid and remote team members.
  • Our vision: Provide powerful solutions that help our non-profit clients improve the world.
  • Our core values: Initiative, Collaboration, Reliability and Stewardship.
This role: A day and week in the life…
  • Salesforce Administration - Manage and optimize Salesforce configurations, workflows, and integrations, with an openness to continually enhance expertise in Salesforce and related technologies.
  • Data Architecture - Design and maintain robust data models, ensuring accuracy, scalability, and alignment with business objectives, while developing deeper proficiency in data strategies and tools.
  • Business Analysis - Collaborate with stakeholders to gather requirements, analyze processes, and deliver actionable insights, fostering a mindset of continuous improvement and innovation.
  • Project Management - Lead cross-functional projects, ensuring timely delivery of initiatives that align with client success and company goals, while honing project management best practices.
  • Strategic Leadership - Act as a trusted advisor to clients and internal teams, providing strategic guidance to align technology and data solutions with our client’s missions, while cultivating strategic thinking and leadership capabilities.
This role: You will be successful in this role if you…
  • Earned a bachelor’s degree in business, information systems, or related field.
  • Project management experience preferred. Ideally working with Mid-market accounts.
  • Have a minimum 2-3+ years of Salesforce experience configuring the platform utilizing best practices. (Salesforce certification preferred but not required). With experience with Non-profit cloud, NPSP, and/or platform app builder.
  • Can command the room when dealing with various stakeholders to show transformational value, turn a troubled client situation around, or optimize the solution based on their leading pain point.
  • Are well-organized, with high attention to detail and the ability to prioritize and time manage the successful execution.

Eligible candidates reside in one of these states: DC, FL, ID, IL, IN, MD, MI, MN, NC, NH, NJ, OH, PA, SC, TN, TX, VA, WV.
Compensation
$90,000 - $120,000 USD Annually
This reflects the base salary range for this position. Actual pay may vary based on factors such as performance, skills, certification, and experience. The range provided is only one part of the overall compensation package offered to candidates.

Benefits
  • 20 days of PTO + 12 paid holidays
  • Medical, Dental, Vision Insurance
  • Pet Insurance Discount
  • 401(K) Retirement Plan with company contribution
  • Collaborative, high-energy work environment
  • Hybrid/Remote first workplace
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About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 90k-120k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About re:Members

Learn more about re:Members and their company culture.

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What began in a college apartment in 1999 has evolved into a pivotal force for member-based organizations across North America. Founded by Vince Thomas, Billhighway was born from a vision to simplify the complex world of finances for non-profits, associations, and fraternal organizations. The initial concept was to create an enterprise-level platform for cash management, accounting, and payment processing, a solution that would bring clarity and efficiency to groups often encumbered by manual, disparate financial systems. The journey started with a clear goal: to help these organizations focus more on their missions and less on the administrative burdens of financial management. This commitment to serving the unique needs of multi-chapter organizations has been the guiding principle throughout the company's history, driving its growth from a small startup to a comprehensive financial management solution provider.

Over the years, Billhighway has dedicated itself to helping multi-entity organizations streamline their dues, cash management, and banking processes. This dedication has led to the development of a robust, cloud-based platform that integrates payment processing, banking, and accounting into a single, transparent system. The company's growth has been marked by strategic acquisitions, such as Impexium and ChapterSpot, which have expanded its capabilities and strengthened its offerings for member-based groups. In 2022, Paul Edelmann was appointed CEO to steer the company into its next phase of growth and innovation. Today, under the new brand identity of re:Members, Billhighway continues its narrative of empowerment, providing powerful, integrated solutions that enable organizations to enhance member experience, streamline operations, and increase revenue. The company's story is one of continuous evolution, always centered on the core belief that with the right tools, these organizations can better serve their communities and improve the world.

Employee benefits

Learn about the employee benefits and perks provided at re:Members.

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Paid Time Off

20 Paid Time Off (PTO) days.

Disability Insurance

Offers disability insurance policies.

Health Savings Account (HSA)

Pre-tax Health Savings Account option.

Pet-friendly office

Provides the option for pet insurance.

View re:Members's employee benefits
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re:Members hiring Client Success Manager and Salesforce Consultant • Remote (Work from Home) | Himalayas