RackspaceRA

Manager, Global Benefits

At Rackspace, we accelerate the value of the cloud during every phase of digital transformation.

Rackspace

Employee count: 5000+

United States only
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Job Summary:Manages, designs, implements and administers global benefits and wellbeing programs for the organization. Works with external benefit brokers, providers, and vendors and manages and reviews these relationships. Advises employees and management regarding the interpretation of benefit policies, programs, and procedures. Designs, evaluates, and modifies programs to ensure they are current, competitive, and in compliance with local legal requirements. Develops and distributes communications to inform employees of benefit programs.

Key Responsibilities

  • Oversees the administration of all global employee benefits programs.
  • Evaluates internal workforce strategy, benefit utilization, vendor performance, market data and trends to develop global benefit and wellbeing programs.
  • Collaborates with brokers, vendors and regional HR team to deliver cost-effective and competitive benefit solutions that support organization objectives and strategy.
  • Selects and manages relationship with benefit vendors, including insurance providers, brokers and third-party administrators.
  • Stays informed on regulatory changes and compliance requirements related to employee benefits, time off programs and wellbeing programs.
  • Manages open enrollment for countries utilizing Workday, including timeline creation, managing testing and communications.
  • Works closely with legal and regional HR team to ensure compliance in all states and countries.
  • Develops and executes communication strategies to educate employees on available benefit plans and changes, enrollment, etc.
  • Resolves employees’ benefit problems and/or advises employees regarding approaches to resolutions.

Knowledge

  • Thorough understanding of employee benefits principles, regulations and best practices across multiple countries and regions.
  • Strong project management skills with the ability to lead multiple priorities and projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders at all levels of the organization.
  • Proficiency in data analysis and reporting tools, with a demonstrated ability to derive actionable insights from benefits data.
  • Strategic mindset with a focus on innovation and continuous improvement in benefits program design and delivery.

Experience/Education

  • Bachelor’s degree required.
  • 7-9 years of employee benefits administration experience, with at least 3 years in global benefits.
  • 2-3 years of supervisory experience, global team preferred.
  • Proven experience analyzing and negotiating employee benefit plans and renewals.
  • Workday experience preferred.

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About the job

Apply before

Jul 22, 2024

Posted on

May 23, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Rackspace

Learn more about Rackspace and their company culture.

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At Rackspace, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security, and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies, and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor, and others as one of the best places to work.

Employee benefits

Learn about the employee benefits and perks provided at Rackspace.

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Life insurance

Life insurance so you don't have to worry.

Volunteer time

Paid time off to give your talents to others.

Disability insurance

Disability insurance so you don't have to worry.

Sabbaticals

Earned sabbatical program for learning, travel, and giving back.

View Rackspace's employee benefits
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Rackspace

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