Software Sales Engineer

Overview

The role of a Sales Engineer is to drive revenue through supporting the sales cycle by overcoming technical hurdles and providing technical sales leadership during the pre-sales phase of an opportunity. The position requires the ability to execute product demonstrations, architectural design and implement test pilots. Understanding how customers create, use, migrate, replicate, backup, restore and secure their databases will permit you to rapidly understand and explain the integration impact of Quest Information Systems Management products to an existing environment, and relate the value of the solutions to the business needs of the customers.

Responsibilities

• Actively participate in the sales process and work closely with the direct and channel sales teams
• Discover and understand customers desired business outcomes and align our solutions to those outcomes
• Present Quest Software business functions, value and competitive differences
• Provide product demonstrations to prospective customers
• Assist in developing RFP responses
• Participate in onsite and remote Proof of Concept evaluations
• Provide feedback to Product Management on product enhancements
• Act as a technical expert on all the components of the Quest ISM solutions and be the primary technical point of contact with the client during pre-sales phase
• Keep abreast of new competitive products or service offerings and be able to move quickly to neutralize potential impact on Quest objectives.
• Proactively seek to expand technical knowledge and supplement skills through the use of books, manuals, web, certified training centres and classroom training.
• Establish and maintain relationships with clients, prospects and partners as well as internal team members

Qualifications

• 10+ years of relevant experience in customer facing position, professional experience as a pre-sales technical resource in an enterprise software company desirable
• Alternatively, 10+ years professional experience within FSI, insurance, healthcare or utilities sectors with a thorough understanding of related business processes and common database platform challenges in these industry verticals
• Hands on experience as a DBA with Oracle is mandatory with additional SQL Server experience highly desirable
• Experience with Azure, AWS or similar cloud database offerings desirable
• Practical knowledge of alternative database platforms (Postgres, MySQL, MongoDB, DB2, etc) desirable
• Experience with solutions that address data dictionaries, data lakes/warehousing and business intelligence viewed favourably
• A working knowledge of technical infrastructure including application servers, databases, virtualization and directories is required
• Excellent written, presentation and verbal communications skills

Preferences

• Quest solutions are Microsoft centric therefore familiarity with .Net, VB, Active Directory, LDAP
• Experience with basic scripting such as PL/SQL, Powershell, Unix shell
• Experience in database performance tuning, monitoring with the use of specialised 3rd party tools such as Foglight, Oracle Enterprise Manager, Solarwinds, APM solutions
• Experience with database replication technologies such as SharePlex, Oracle Golden Gate, HVR, Qlik

Company Description

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.

We’re not the company that makes big promises. We’re the company that fulfills them.

We’re Quest: Where Next Meets Now.

Why work with us!

• Life at Quest means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationship.
• We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
• Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.