United States onlyQuartzBio is seeking a Director of Implementation to oversee the successful launch of SaaS solutions within its biomarker data platform. This role involves strategic leadership, hands-on execution, team management, and customer engagement. The Director will be responsible for configuring workflows, serving as a subject matter expert, and leading a team of Implementation Consultants. The role aligns with the overall growth strategy for QuartzBio and is a key element in expanding its managed services offerings.
Requirements
- Lead implementation of various products for customers.
- Develop and implement operational strategies.
- Collaborate with cross-functional teams and vendors.
- Train customers on best practices.
- Provide solutions to address customer challenges.
- Lead and mentor a high-performing implementation team.
- Manage project portfolio and budget.
- Lead and manage multiple teams or departments.
- Act as a key decision-maker in executive discussions.
- Communicate effectively.
Benefits
- Health insurance
- Retirement savings benefits
- Life insurance
- Disability benefits
- Parental leave
- Paid time off
- Travel benefits
India only
