Customer Operations Representative

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

You will be supporting the Customer Operations Team as part of the Transactional Team, a division of excellence under Global Business Operations. This is a Global Team that works closely with all facets of the GBO, Sales, Partner Sales, and Customer Success.

You will join forces with the Customer Operations’ Team in driving our most important initiatives related to order management for all Subscription Business. You will support our key initiatives as it relates to connecting with our Customers along with contributing to customer success. You will be an integral part of making these things happen.

Day-to-Day

Your day to day will include processing subscription transactions, assisting Management of daily operational activities within the Customer Operations Team, interacting with our internal customers by answering questions and solving problems to build and maintain strong relationships within these groups, as well as cross functional and Team projects assigned as needed. Your vigilant coordination and organization across the different functional Teams will empower you to complete all transactions and special projects efficiently and accurately.

Preferred Skills and Knowledge

• English speaking
• Effective communication skills
• Ideal technical/experience skills:
  • SFDC
  • Oracle
  • Microsoft Office

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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