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Technical Support Agent EMEA

PT. PERTAMINA Persero
France only

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As a Technical Support Agent EMEA, you will answer queries from French and English customers by email, working in full autonomy. You will be responsible for troubleshooting technical issues, providing customer support, and working with the R&D team to resolve bugs and improve the support process.

Requirements

  • 3+ years experience in a tech support function role
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Fluent French and English (US/UK)
  • Ideally B2 level or equivalent in German

Benefits

  • Work From Home stipend
  • RTT
  • Lunch vouchers
  • Medical insurance
  • Gym subscription
  • 1 month parental leave for the second parent

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

France

Hiring timezones

France +/- 0 hours

Job categories

Technical Support AgentTechnical Customer Support AssociateTechnical Support AnalystGerman Speaking Technical Support Specialist

Skills

Technical SupportEmail SupportTroubleshootingCustomer SupportFrenchEnglishInformation TechnologyComputer Science

About PT. PERTAMINA Persero

Learn more about PT. PERTAMINA Persero and their company culture.

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PT. PERTAMINA Persero

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PT. PERTAMINA Persero hiring Technical Support Agent EMEA • Remote (Work from Home) | Himalayas