Customer Success Manager

Contentsquare is a global leader in experience analytics and is seeking a Senior Customer Success Manager to join the Enterprise Success team in the Southeast. The ideal candidate will be responsible for developing long-term client relationships, driving adoption and utilization of the Contentsquare solutions, and ensuring customers achieve their strategic business goals and realize value from their Contentsquare partnership.

Requirements

• 5+ years experience in a high-touch enterprise customer success/account management/consulting position
• Exceptional written and oral communication skills
• Diplomacy, assertiveness and influence skills
• Experience with Digital Solutions and very good knowledge of Analytics (and ideally Product Analytics), A/B testing and Data businesses

Benefits

• Virtual onboarding
• Hackathon
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy
• Lifestyle allowance
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options
• Multiple Employee Resource Groups