Customer Success Manager

We're looking for a Customer Success Manager to manage a portfolio of SMB customers globally and support growth opportunities with new European enterprise clients.

Requirements

• 5+ years of experience in Customer Success or similar roles in B2B SaaS
• Experience managing SMB or scaled customer portfolios is a strong advantage
• Experience with analytics or data platforms
• Strong organizational skills and ability to manage multiple customers effectively
• Proactive mindset, you identify issues early and take action
• Commercial awareness and ability to spot growth opportunities
• Clear and confident communicator across different audiences
• Team player who collaborates well across functions

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance