United States onlyThe Trainer works under the general direction of the Global Quality Assurance Manager in assessing, developing, and implementing training programs to support the business and customer service needs of the Global Candidate Services Operations.
Requirements
- College Degree or equivalent in job-related experience
- A minimum of 12 months experience within Prometric Candidate Services
- Excellent performance record that demonstrates accountability and reliability
- Good attendance record with no formal disciplinary action(s) for the past 12 months
- Excellent presentation skills (oral and written), as well as ability to motivate, teach and inspire staff
- Ability to develop training methodology programs that are unique to the organization’s goals, values, and mission statement
- Strong analytical and decision-making skills
- Ability to handle multiple tasks and prioritize
- Tech-savvy – ability to adapt and innovate with current available technology including video or web-based training and a working knowledge of Microsoft Office Applications (Teams, Word, PowerPoint, SharePoint, and Excel)
- Demonstrated Leadership skills
- Excellent interpersonal skills
- Flexibility in work schedule, based upon changing business needs
- Ability to create and foster a fun, fair, positive learning environment
- Experience in teaching or training is preferred
