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PrioryPR

Regional Catering Support Manager

Priory Group is the UK's leading independent provider of behavioural care, offering treatment for a wide range of mental health conditions, addictions, and neurological disorders across a network of hospitals and clinics.

Priory

Employee count: 5000+

Salary: 35k-35k GBP

United Kingdom only

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Our Central Division plays a vital role in ensuring that our operational and administrative functions are delivered efficiently, enabling us to maintain the highest standards of care across our organisation.

Location of the role:
Remote with travel, to services across the UK.

What you'll be doing

Standardisation & Operational Support
  • Support the development and implementation of Priory standardised menus that meet nutritional, cultural, and dietary needs, including allergen and special diet requirements.
  • Ensure standard operating procedures (SOPs) are developed, documented, and consistently applied across all sites.
  • Ensure all internal catering management systems are being used correctly.
  • Provide day-to-day operational support to catering teams to ensure smooth delivery of services and address challenges quickly and effectively.
Training & Development
  • Support the design and delivery of catering training for catering teams and non-catering teams covering food production and food service across the business.
Compliance & Quality Assurance
  • Support the monitoring and audit compliance with relevant legislation, including Food Safety Act, Health & Safety, HACCP principles, and allergen regulations.
  • Support preparation for and response to internal and external audits, inspections, and regulatory complaints.
  • Support the effective use of allergen and special dietary management systems are in place and consistently followed.
  • Promote a culture of safety and compliance, ensuring issues are escalated and resolved appropriately.

What you'll bring to the role

Essential
  • Proven experience in catering or hospitality management within healthcare, education, or a comparable high-volume, regulated environment.
  • Strong knowledge of food safety legislation, HACCP, and allergen management.
  • Experience in developing and embedding operating procedures across multiple sites.
  • Ability to work with multiple stakeholders, including healthcare professionals.
  • Excellent organisational, planning, and problem-solving skills.
  • Strong IT skills (Microsoft Office and catering management systems).
  • Proven experience of budget management
  • Strong management skills which will include performance management.
  • Level 4 qualification such as a HND or equivalent in either catering, hospitality, or management;
  • Intermediate Food Hygiene Certificate or above.
  • Willingness for frequent travel nationally.
Desirable
  • Experience working with NHS catering contracts or service-level agreements.
  • Familiarity with NHS food and nutrition standards.
  • Membership of a relevant professional body (e.g., CIEH, HCIMA, or equivalent).

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
  • Car allowance payment per annum
  • 25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
  • Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
  • Length of service recognition awards – every 5 years
  • Employee Assistance Programme
  • Competitive Pension Scheme
  • Initial Disclosure Check Cost covered, if applicable to role
  • ‘My Possible Self’ App and health-related benefits
  • Online discounts and cashback rewards – Priory Perks
  • Smart Technology scheme (qualifying period)
  • Cycle to work scheme (qualifying period)
  • Smart Holidays (qualifying period)
  • Gym Flex (qualifying period)
  • Healthcare Cash Plan – Simply Health Scheme
  • Eye Care Vouchers
  • ‘Cash for Colleagues’ – Employee referral scheme
  • Career Pathways Programme – for development and further qualifications
  • Parental Leave Gift
Please take the time to familiarise yourself with the full job description attached prior to making an application.
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About the job

Apply before

Posted on

Job type

Other

Experience level

Manager

Salary

Salary: 35k-35k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Priory

Learn more about Priory and their company culture.

View company profile

We are the UK's leading independent provider of mental health and adult social care services. Since our founding in 1980, we have been dedicated to helping people improve their health and wellbeing, empowering them to live their lives as fully and independently as possible. Our purpose is to make a real and lasting difference for everyone we support. We treat over 70 different conditions across a nationwide network of more than 450 facilities, including hospitals, wellbeing centres, care homes, and specialist schools. Every year, we support over 26,000 people on their journey to a healthier future.

Our services are diverse and tailored to individual needs. We offer comprehensive treatment for a wide range of mental health conditions such as depression, anxiety, and addictions, as well as providing specialist care for individuals with learning disabilities, autism, Prader-Willi Syndrome, and brain injuries. We are a proud partner to the NHS and local authorities, playing a significant role in the UK's healthcare system by providing vital capacity and specialist support for some of the most vulnerable people in society. Our strength lies in our ability to offer integrated care pathways, ensuring a seamless transition for individuals as they progress between our services. We are committed to delivering the highest quality of care, a commitment that is upheld by our dedicated team of over 13,000 colleagues. We invest in our people and our facilities to ensure we are at the forefront of behavioural care, constantly innovating to meet the evolving needs of those we support. Our team includes leading experts in their fields, and we foster an environment of continuous learning and development to ensure we deliver the best possible outcomes for every person in our care.

Employee benefits

Learn about the employee benefits and perks provided at Priory.

View benefits

Enhanced maternity pay

Enhanced maternity pay in line with the NHS.

Flexible Working

Flexible working arrangements are supported.

Life Insurance

The company provides life insurance coverage.

Free meals on duty

Enjoy complimentary meals during your work shifts.

View Priory's employee benefits
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Priory

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