Associate Program Manager, Medical Communications

At Precision AQ, the Associate Program Manager (APM) plays an important role in the successful delivery of our programs. The APM works under the direction of the Program Director (PD) or Program Manager (PM) on the client team to which he or she is assigned.

Essential functions of the job include but are not limited to:

• Program Management: Oversee the initiation, development, and completion of project deliverables from a workflow perspective. Serve as the administrative liaison to multiple departments, ensuring adherence to timelines and identifying and resolving issues. Consult the PM or PD as necessary. Prepare and disseminate the assignment report and facilitate internal team meetings File all client communications and project-related documents as required by Standard Operating Procedures. Manage the client’s medical/legal/regulatory (MLR) process, including submissions, liaising with the MLR Manager for tagging of documents, and monitoring status of deliverables. Assume primary responsibility for communicating with the client’s MLR Coordinator. Perform PM responsibilities by completing several small, non-complex projects under the direction of a PD or Senior PM. Guide the Program Coordinator (PC) in completing tasks associated with the projects being managed.
• Communication: Manage internal and external schedules and meetings. Provide status updates to the team via oral and/or written communication with minimal direction from the PM. Lead recruitment activities and organize initial and follow-up communication with program faculty and attendees. Participate in internal meetings and client calls or lead the calls when appropriate. Communicate professionally with both internal and external clients. Serve as a central point of contact for all project stakeholders.
• Finance: Maintain and report project costs, out-of-scope document, and overall budget. Create draft task order. Review invoices and complete final reconciliation with minimal direction. Prepare Sunshine Act reports and any ancillary reports required by the client. File all financial documents.
• Program Logistics: With minimal direction from the PM or PD and depending on account requirements, manage logistics vendor and perform meeting planning tasks, including site search, venue contracting, and arrangements for travel, food/beverage services, and audiovisual services.
• Vendor and Agency Partner Management: With minimal direction from the PM or PD, manage vendors not associated with strategy and content, such as print, video, and digital production and transcription services.
• Training: Train or mentor new or junior-level PCs.

This position requires travel.

Qualifications:

• 2 to 3 years’ related experience in a client service or agency setting
• Bachelor’s degree. May consider relevant work experience in lieu of bachelor’s degree

Skills necessary for success as an Associate Program Manager:

• High level of expertise
  • Managing the project development process from a workflow perspective
    • Trafficking up to 30 projects simultaneously and confirming that team members understand their assignments and deadlines
    • Identifying potential workflow obstacles and providing solutions
    • Managing project details with strong organizational skills
  • Managing several small, non-complex projects
  • Training and mentoring junior staff
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • MS Office (Word, Excel, PowerPoint, MS Project, Outlook)
• Moderate level of expertise
  • Basic financials for a service-based business