PlayStation GlobalPG

Insights & Personalization Program Manager

Sony Interactive Entertainment (SIE) is a global leader in interactive and digital entertainment, responsible for the PlayStation brand and family of products and services.

PlayStation Global

Employee count: 5000+

Salary: 111k-166k USD

United States only

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Departmentoverview:

At PlayStation Studios Insights Personalization, we work with some of the best game studios in the world -- responsible for developing some of the most recognizable and ambitious games and franchises on PlayStation, including Helldivers 2, Horizon, God of War, Marvel's Spider-Man and Gran Turismo.

We providetimely, actionable insights, along with tools to deliver the right content, to the right players, at the right time. We are looking for talented individuals to join us in pushing the boundaries of game analytics for PlayStation games.In this role, you will support two small teams – Game Analysts in North America and the Player Engagement Services team, a team that builds tools for data-informed content.

Role Overview:

What you’ll be doing:

  • Facilitate team level planning and support teams with agile practices, proactively monitoring progress, and initiatingappropriate corrective action.

  • We are a large organization, and you will need to build relationships with stakeholders within marketing, publishing, production, leadership team, members of design, engineering and other insights teams.

  • Collaborate with key stakeholders to provide relevant planning and documentation that will help ensure successful content delivery for live service games.

  • Collaborate with engineering managers and the development team to identify dependencies, risks and impact.

  • Drive the creation and execution of integration project plans between central SIE teams and PlayStation studios.

  • Parse game development roadmaps and maintain timelines with relevant milestones across multiple projects.

  • Grow a healthy, collaborative, continuously improving culture within the teams you operate.

What we are looking for: 

  • An individual who is knowledgeable and passionate about data analysis/insights and video games!

  • Relevant experience in a production, product, marketing, or project management role.

  • Ability to influence multi-cultural teams, identify and resolve misalignments with members of internal and external teams.

  • Self-starter personality with strong interpersonal and leadership skills, able to work independently with limited supervision.

  • Organized with an innate ability to prioritize perform multiple tasks simultaneously.

  • Extensive experience balancing multiple complex projects with varying deadline pressure across a variety of teams or companies.

  • Experience running highly effective agile cross functional teams with strong focus on delivery.

  • Experience with a variety of Agile approaches, such as Scrum, or Kanban.

  • Tracks velocity and maintains forecast, constantly evaluating the plans against the integration project timelines.

  • A track record of successfully identifying and optimizing cross-functional processes.

  • Excellent communication in English language, both written, verbal and facilitation skills.

Bonus points if you have:

  • Experience working in a live service environment (preferably in gaming, but relevant experience in industries like e-commerce will be considered).

  • Familiarity with latest regulations and compliances regarding privacy and data collection around the world.

  • Familiarity with CRM systems, Email platforms, Web platforms, and/or messaging systems.

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.
$110,900$166,300 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 111k-166k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About PlayStation Global

Learn more about PlayStation Global and their company culture.

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We are Sony Interactive Entertainment (SIE), the company behind the iconic PlayStation brand. Since the launch of the original PlayStation in Japan in 1994, we have been relentlessly pushing the boundaries of entertainment and innovation. Our mission is to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services. This includes generation-defining hardware like the PlayStation 5, pioneering network services such as the PlayStation Network and PlayStation Plus, and a rich library of award-winning games developed by our talented teams at PlayStation Studios and our trusted partners. We believe that the power of play is borderless, and we strive to connect with millions of players worldwide, offering them new ways to experience interactive entertainment.

Our global headquarters are located in San Mateo, California, with significant global functions also operating out of London and Tokyo. This international presence, combined with our numerous game development studios across the globe, allows us to tap into diverse talent and perspectives, enriching the experiences we create. We are a wholly owned subsidiary of Sony Group Corporation, a global leader in electronics, music, movies, and more. This connection allows us to leverage a vast network of technology and entertainment expertise. At Sony Interactive Entertainment, we're not just making games; we're crafting immersive worlds, fostering vibrant communities, and shaping the future of interactive entertainment. We are passionate about what we do and are constantly exploring new technologies and ideas to surprise and delight our players. From the living room to on-the-go gaming, we aim to provide the best possible entertainment experiences, wherever and however our fans choose to play.

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PlayStation Global

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PlayStation Global hiring Insights & Personalization Program Manager • Remote (Work from Home) | Himalayas