Himalayas logo
Ping IdentityPI

Senior Technical Support Engineer I

Ping Identity is a leader in identity security, enabling organizations to manage user identities and access efficiently while safeguarding against security threats.

Ping Identity

Employee count: 1001-5000

Singapore only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

As a Senior Technical Support Engineer at Ping Identity, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will be part of the global support team, working on a shifted schedule that includes weekends to ensure continuous support coverage.

Requirements

  • 5+ years of related experience
  • Bachelor's degree
  • Excellent communication skills
  • Excellent troubleshooting skills
  • Collaboration and teamwork skills
  • Ability to prioritize workload and adapt to a fast-paced, follow-the-sun support model

Benefits

  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Singapore

Hiring timezones

Singapore +/- 0 hours

Job categories

Senior Technical Support EngineerSenior Support EngineerSenior Help Desk EngineerSenior Technical Support Specialist PositionsTechnical Support AnalystTechnical Support Engineer

Skills

TroubleshootingCommunicationCollaborationTeamworkFollow The Sun SupportTechnical SupportCustomer Support

About Ping Identity

Learn more about Ping Identity and their company culture.

View company profile

At Ping Identity, we’re passionate about building a secure digital world where users feel empowered and protected. Our identity security platform serves over half of the Fortune 100, 13 of the 15 largest U.S. banks, and 7 of the top 9 global healthcare companies. This level of trust is built on our commitment to delivering unbeatable security through innovative solutions that streamline user experiences while protecting sensitive data.

Founded in 2002 by Andre Durand and Bryan Field-Elliot, we have consistently evolved to address the complex identity challenges faced by organizations today. From Single Sign-On (SSO) to multifactor authentication, directory, and access security, our comprehensive suite of products is designed to meet the highest standards. We pride ourselves on helping companies reduce risk, enhance productivity, and improve customer engagement.

Claim this profilePing Identity logoPI

Ping Identity

Company size

1001-5000 employees

Founded in

2002

Chief executive officer

Andre Durand

Markets

Identity SecurityCybersecurityDigital Identity ManagementSingle Sign On (SSO)Access ManagementData ProtectionEnterprise SoftwareFinancial Services SecurityHealthcare SecurityMulti Factor Authentication

Employees live in

United States
View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

24 remote jobs at Ping Identity

Explore the variety of open remote roles at Ping Identity, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Ping Identity
Top remote companies

Remote companies like Ping Identity

Find your next opportunity by exploring profiles of companies that are similar to Ping Identity. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Save
Apply now
Ping Identity hiring Senior Technical Support Engineer I • Remote (Work from Home) | Himalayas